Help! No Free Stars Button or Offers

mdeddiemdeddie Registered Users, Member 19 Posts
edited June 2020 in KKH FAQ & Support
I have tried contacting Glu support, and they are slow and have no answers for me. I don't understand why I don't have a get free stars or offers button like other players do?? :(

I play on my ipad 2. Should I try playing on my iphone XR? Can I play on both devices or do I have to pick one? I don't want to lose my account. Any help is appreciated, this makes me so sad! 

Comments

  • mdeddiemdeddie Registered Users, Member 19 Posts
  • carramen_carramen_ Registered Users, Member 562 Posts
    I have the same problem, but I use a Samsung Tablet. I don't get a free stars button, and the offers button doesn't work for me
    ♡ android ♡ daily player ♡ 
    #FixTheWine
  • kokokokonutkokokokonut Moderators 29,091 Posts
    I would send an ingame ticket to Support. From the top left corner of your game screen tap the 3 lines to access Options. Then tap Help, then tap Glu Support. Tell them you have no free stars/working offers button.  I’m sorry this is happening.  Hope this hel-s.  :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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