Why are my dyed and diamonds gone?

appreciatteeappreciattee Registered Users, Member 59 Posts
 I updated my KKH game for the new Kimiversary update. Now that I’ve updated my game my diamonds and all of my dyes are gone. Is this a normal thing?

Best Answer

  • HazelllllllkkhHazelllllllkkh Registered Users, Member 196 Posts
    Answer ✓
     I updated my KKH game for the new Kimiversary update. Now that I’ve updated my game my diamonds and all of my dyes are gone. Is this a normal thing?
    I think a lot of people have had this happen so it should go back to normal soon.
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    Started playing March 2020
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Answers

  • chaoticroadchaoticroad Registered Users, Member 9 Posts
    Mine are gone too! 😭
  • appreciatteeappreciattee Registered Users, Member 59 Posts
    Mine are gone too! 😭
    I don’t think this has ever happened to me 🥺 I guess we just have to wait it out since a lot of people seem to be having similar issues 😔
  • MaraLeonorMaraLeonor Registered Users, Member 1 Posts
    Mine are gone as well! I just emailed Glu so let’s see if they fix it soon😢
  • appreciatteeappreciattee Registered Users, Member 59 Posts
    Mine are gone as well! I just emailed Glu so let’s see if they fix it soon😢
    Give us an update if you can! I hope we can all get our stuff back 🥺
  • Mericca18Mericca18 Registered Users, Member 3 Posts
    I purchased dyed but I don't see them in my closet.. 
  • kokokokonutkokokokonut Moderators 29,091 Posts
    Send an in game ticket to support.  Go to the top left corner of your game screen and tap the 3 lines for Options. Then tap Help, then tap Glu Support.  That will let you contact support with your  issue.  A few weeks ago there was a system wide glitch that was fixed.  And I have not seen others complaining about this, so I think a ticket is your best option.   ;)
    If you are having trouble DO NOT UNINSTALL THE GAME!
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  • elsie07elsie07 Registered Users, Member 8 Posts
    My to are gone
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