๐Levelย 38 & 39โAndroid ๐ย Mom of 4! ๐ฃ๏ธย Voice for Bipolar Disorder, Depression, & Addiction! ๐ผ I am a Recovery Coach. โฃAlways remind yourself how strong & beautiful you are!ย
Again, all of that could have been avoided if Glu had honest, transparent in-game communication, but noโฆ From a poll that was made when the 1st weekday SYS started, it looks like about 50% of the players were chosen for the test, with a balanced amount of old/new, free/paying players from different platforms. What was so hard about sending them a message along these lines: "Hey, weโre trying to implement a new system for you to get old SYS items. Youโve been picked up for a 3-week trial. Please leave us your feedback at XXXXX"? But no, instead the event just appeared in the game with no explanations. Those on social platforms knew about it but Iโve seen comments from people online this week confused because they no longer had weekday SYS: because it was not explained in-game, they didnโt know it was temporary, they didnโt know they had to leave feedback. For those who were not selected, a simple "Hey, weโre currently running a trial for a new feature in the game. Unfortunately, you were not selected but here is some compensation to make it up to you. We hope youโll love it when you get it after testing is completed". But no, that means compensating half the players, and again because not everyone is on social platforms, some players are blissfully unaware about how much theyโre missing out on and are not complaining. So if they donโt know theyโve been cheated, why tell them! Itโs exactly the same thing with the free kollection: "oh, if we donโt tell them about it, they wonโt find out and we donโt have to compensate".
Iโm fine with this SYS still not being game-wide if theyโre still beta-testing, I think it means theyโve made some changes (but since they seem to implement the opposite of our feedback, look at your palettes be 6 boxes of energy and 2 of purple dye ๐). Because the algorithm picked half the players, it should be easy to implement it to the other half since the groups have already been separated. It wouldnโt have to be the same testing group if all players were aware of the trial and knew what was going on. And if for some unknown reason, it was impossible to switch the groups, again: in-game phone call "We need your participation again for the 2nd phase of the trial" / "Trials are still underway, here is your compensation".
Nothing difficult here. Communication. It helps people understand. It puts everyone (social platforms or not) on the same level. It makes people less angry if theyโre part of the discussion instead of trying to sneak things by them.
๐ซ๐ท in ๐ฐ๐ท Platform: iPadOS 17.2 Current level: 93
Sorry but no I do not understand why they kept the same people and will not excuse it. Enough defending Glu and giving them excuses, let them be, for ONCE, frank and brave enough to own up to their mess upsย
Just caught up and read everything in here and feeling disheartened. Seriously disappointed. As a new paying player and spent more than $3000 as for now, reading that this company treated its player unfair huge let down.ย
I want to know how Glu picked player who get to play? Just like draw the lottery? Why would they even do that? What outcome that they want from the โtestingโ? If the first version of SYS released without testing, why this one has to be a testing? Why would you waste time and effort to perform โtestingโ when you donโt even listen feedback? What do you want Glu? Iโm brokenhearted and lost appetite with this game.. and I spent a lot of money for nothing, I feel dumb and betrayed..
Sooooooo @KalindaKing WHEN WILL THE REWARDS FOR VOTING BE ACTUAL REWARDS RATHER THAN JUST FREAKING KASH?!?! Or is this just a normal thing,no needed fixes. With every new thing announced being a spit in everyones faces you couldint make sure that at least voting prizes CHANGE and give out all prizes rather than just kash. This has been going on for far too long. I dont even remember last time i had goodย voting rewards not to talk about other aspects of the sys or the game in general. Since the event started, and i have been voting for hours last night and since 8:30 this morning to NOT GET ANY OTHER REWARD BUT CASH. But you were really quick to give us new diamonds items and to make us miss moooooooooore rewards with the new "trial SYS" that half of us dont get and still no ways to earn more diamonds.ย I'm done. THIS IS PURE DISRESPECT TO YOUR CUSTOMERS ESPECIALLY THE PART OF YOU NOT BEING LETBY GLU TO ADDRESS ALL OUR COMPLAINTS!!!
Yes, they need the same group of people because the need feedback and bla bla bla. We play the same sys since november or december 2018. Weekday sys is the same old crap with boxes instead of new items.ย In the last weekday sys thread I made a poll and this is the result. I am not surprised.
This needs to be addressed. We deserve a compensation. We are missing out a lot of rewards! I saw some people getting 60 stars in their boxes and what we get is to be ignored? NOW my profile pic really suits me.
I'm prolly really off-topic now, but just chiming in to say that I got a diamond earlier than expected. Ima go write another comment for Kalinda now lol
Weekday Show Your Style events are coming back for 11.2! The next one starts on Monday and the theme will be Celebrity Wedding Guest. We will continue testing the new event structure and it will work the same way as before. If you were picked for the Weekday Show Your Style test, then you will get the next 3 events too.
Kalinda, what about those who weren't selected? The logical and right thing to do would be making Simon call dolls with all the diamonds, stars and dyes they've missed during all 3 weeks. And then send some free to open boxes. It's not hard to do. We used to get free dye boxes, use the same algorithm. Could also add some extra stars and diamonds as an excuse for the inconvenience.
I hoped that every week when we get a call from Kim(?) (I don't remember who) about the start of the event, those who weren't picked will get a call from Simon and boxes. It's natural. Blatantly ignoring 50% of the audience is so unfair and disheartening.ย
Speaking as someone who got picked, I believe it's really unfair for those who get to miss at least 6 SYS events now. And we don't know for sure if they will miss more because of "beta testing". What is there to test by now anyway? You guys already know what needs improving, what players have been suggesting since forever.ย The other players better get compensated fairly. Or pick them for the next round of beta testing if there will be. And compensation should have been included in Kalinda's announcement, it's very shady not to and not very customer-service like.
Girl, you can keep your tickets lol!๐ no one is going to take your place๐
WHYYYY do people do this, last week the top doll in my group had about 2000 points and no one else passed 800 (which is still high). Like surely you know youโve won, why waste the tickets? ๐
Correct me if Iโm wrong, but I remember when this SYS thing first started, it lasted for a week and they wanted to test it on groups too. BUT every week they changed groups so everyone would be able to give their opinions about this event. It was still unfair because I donโt think we got the chance to earn the items we missed that week, but we still got to play. I think it would be fair to let the other half test it, they can give a feedback too.
Funny how I posted that yesterday and then they announce yet another round of testing lol gluโs timing is impeccable. And let me just say Iโm gunna be a lot more than โslightly saltyโ if we still do not receive compensation againย ๐ Maybe Iโm being too wishful in thinking glu could be waiting till all testing is over to gift players something but knowing their track record, it probably wonโt happen. Cmon glu, for once exceed my expectations.
Lmao this makes it even worse. I had no idea @ArianaKKH about this, but this just proves that they CAN switch up the chosen people, they just refuse to. (not like we needed proof, but I like to have receipts)ย
@KalindaKing can you at least let us know if you are gonna pass on to the team the fact that half of your players are requesting to be compensated for missing out on 6 WEEKS worth of diamonds/dyes/kstars?? itโs extremely unfair and to just ignore everyoneโs comments about this is very frustrating! After the mess that the update was this just feels like a massive kick in the teeth ๐
@AmyMimi honestly at this point, even if we DO get a compensation it 1) WON'T be enough nor fair because most of who did play the weekday sys did not get good picks 2) still would be disrespectful as a duckling because we're being extremely ignored and overlooked So in short, nothing will make me respect Glu again
Everyone submitted their first three and I am surprisingly high on the list with my terrible average. I am resorting to summer dresses now instead of swimsuits.ย
20 year old from Turkey & Android Player Striking untill they give everyone 20 videos a day
At the end of the day people can complain and feel a certain away all they want. They have every right to with everything thatโs come to light with this update. Itโs actually comical seeing people on here questioning and โcomplainingโ about complaining. I get it if itโs a bit too much negativity and I understand if some do not want to constantly see it on here, but right now itโs completely justifiable.ย
I mean Kalinda posted the news about weekday sys in this thread so weโre just reacting to that. I understand that itโs annoying seeing people complain but itโs absolutely valid in this case. I just have one question to those complaining about people complaining, were you picked for the tb sys? Coz chances are if you werenโt youโd be complaining too ย
Comments
๐ย Mom of 4!
๐ฃ๏ธย Voice for Bipolar Disorder, Depression, & Addiction!
๐ผ I am a Recovery Coach.
โฃAlways remind yourself how strong & beautiful you are!ย
From a poll that was made when the 1st weekday SYS started, it looks like about 50% of the players were chosen for the test, with a balanced amount of old/new, free/paying players from different platforms. What was so hard about sending them a message along these lines: "Hey, weโre trying to implement a new system for you to get old SYS items. Youโve been picked up for a 3-week trial. Please leave us your feedback at XXXXX"? But no, instead the event just appeared in the game with no explanations. Those on social platforms knew about it but Iโve seen comments from people online this week confused because they no longer had weekday SYS: because it was not explained in-game, they didnโt know it was temporary, they didnโt know they had to leave feedback.
For those who were not selected, a simple "Hey, weโre currently running a trial for a new feature in the game. Unfortunately, you were not selected but here is some compensation to make it up to you. We hope youโll love it when you get it after testing is completed". But no, that means compensating half the players, and again because not everyone is on social platforms, some players are blissfully unaware about how much theyโre missing out on and are not complaining. So if they donโt know theyโve been cheated, why tell them! Itโs exactly the same thing with the free kollection: "oh, if we donโt tell them about it, they wonโt find out and we donโt have to compensate".
Iโm fine with this SYS still not being game-wide if theyโre still beta-testing, I think it means theyโve made some changes (but since they seem to implement the opposite of our feedback, look at your palettes be 6 boxes of energy and 2 of purple dye ๐). Because the algorithm picked half the players, it should be easy to implement it to the other half since the groups have already been separated. It wouldnโt have to be the same testing group if all players were aware of the trial and knew what was going on. And if for some unknown reason, it was impossible to switch the groups, again: in-game phone call "We need your participation again for the 2nd phase of the trial" / "Trials are still underway, here is your compensation".
Nothing difficult here. Communication. It helps people understand. It puts everyone (social platforms or not) on the same level. It makes people less angry if theyโre part of the discussion instead of trying to sneak things by them.
Platform: iPadOS 17.2
Current level: 93
i think the hair accessoriesย was bad ๐ฐ
๐ซ๐ทย French gal โต Avid sailor ๐ฑ Cat owner ๐ฃ Sushi lover ๐๏ธ Museum workerย
Add me on Facebook: https://www.facebook.com/chelsea.kkh.10
Follow me on Instagram:
https://www.instagram.com/chelsea123kkh/
M2013๐ C2015๐ C2020๐
#capontrendsetters
I'm done. THIS IS PURE DISRESPECT TO YOUR CUSTOMERS ESPECIALLY THE PART OF YOU NOT BEING LETBY GLU TO ADDRESS ALL OUR COMPLAINTS!!!
Always looking for new friendsย
https://www.facebook.com/Bebac โฅ๏ธ
In the last weekday sys thread I made a poll and this is the result. I am not surprised.
This needs to be addressed. We deserve a compensation. We are missing out a lot of rewards! I saw some people getting 60 stars in their boxes and what we get is to be ignored?
NOW my profile pic really suits me.
Could also add some extra stars and diamonds as an excuse for the inconvenience.
I hoped that every week when we get a call from Kim(?) (I don't remember who) about the start of the event, those who weren't picked will get a call from Simon and boxes. It's natural. Blatantly ignoring 50% of the audience is so unfair and disheartening.ย
The other players better get compensated fairly. Or pick them for the next round of beta testing if there will be. And compensation should have been included in Kalinda's announcement, it's very shady not to and not very customer-service like.
โญ๐น๐ถ๐พ๐๐ ๐๐๐๐พ๐ ๐๐๐๐ถ๐๐น๐โญ๐๐น๐พ๐ถ๐๐๐๐น๐ ๐ป๐๐ ๐๐๐๐พ๐๐ ๐ท๐๐๐๐ฝ ๐๐๐๐๐
I think it would be fair to let the other half test it, they can give a feedback too.
Add me on Facebook: https://www.facebook.com/ari.kkh.184
A+++
๐ฌ๐ง
So in short, nothing will make me respect Glu again
Everyone submitted their first three and I am surprisingly high on the list with my terrible average. I am resorting to summer dresses now instead of swimsuits.ย
Striking untill they give everyone 20 videos a day
Add me on facebook! ๐
A+++
๐ฌ๐ง
Imagine how tiredย we are of this whole thing. Here's my Magnus supporting us ^
I understand that itโs annoying seeing people complain but itโs absolutely valid in this case. I just have one question to those complaining about people complaining, were you picked for the tb sys? Coz chances are if you werenโt youโd be complaining too ย