Trying to use free 7 day trial

Panthola · October 2020

Yes for the gold VIP but it does not seem like anything has changed. I still look like I am not a VIP but I'm the subscriptions on Google Play it says I have one active subscription on the app and I also cannot re-start the subscription by trying to "buy" it again

Please help me i am so confused. I have my ID if needed

kokokokonut · October 2020

You should see an increase in your Maximum Energy during the trial period. If you did not get a special quest with a clothing prize, send a ticket to support from the top left corner of the game. Tap the top left corner of your game screen and tap the 3 lines to access Options. Then tap Help and then tap Glu Support. Good luck and I’m sorry this is happening.

Morgana · October 2020

I've had the same and been trying to resolve it for weeks with support and they are next to useless

BooskiBabii · October 2020

Morgana said:

I've had the same and been trying to resolve it for weeks with support and they are next to useless

Send Kalinda a message about it. She's off for a few days, but she's a huge help when I have issues that support fails to help me with. @KalindaKing

Trying to use free 7 day trial

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