I paid 12 diamonds for a Kollection but didn’t get a reward?

loueb1304loueb1304 Registered Users, Member 1 Posts
Hi, I’m hoping someone can help! I recently used 12 diamonds to play for a Party Girl Couture Kollection and didn’t get a reward? No lip colour, no dyes, no nothing!


  • gloveglove Registered Users, Member 1 Posts
    Literally the same thing just happened to me
  • kokokokonutkokokokonut Community Moderator Moderators 26,493 Posts
    You Can contact Support c. Go to the top left corner of your game screen and tap the 3 lines to access options. Then tap help, then tap Glu Support. Explain what happened.  Good luck, and I’m sorry this happened. 
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  • bfol69bfol69 New Member Registered Users 33 Posts
    This literally just happened to me.  I have sent in a ticket, but was just going on here to see if anyone else had the same problem.  Not happy.  Tickets are hard to come by.
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