New poster here. I am an older, long time player and have been following this discussion for awhile now.I think it is obvious that @KalindaKing is a low level social media manager at GLU. She has zero authority over the in-game decisions that are made by higher ups. Her job is to be an (opaque) line of communication between the players and the company, to send them feedback on how players are experiencing the game, and to uphold GLU's reputation online. She likely has a great working relationship with her direct supervisor(s) and was given free reign to manage the KKH online forum and social media channels however she deems appropriate. No one above her at GLU cares or wants to be bothered with this stuff unless it becomes a public embarrassment. Managing online customer feedback is a necessary evil of running a business these days and one that the bigwigs are happy to offload to someone at Kalinda's professional level so they can focus on more important things --$$$$.She is told by the higher ups or she knows based on her own professional experience what she can and cannot say about the game. Notice how responsive she is when players point out technical glitches in the game (that interfere with people's ability to play and spend money), but she is noticeably quiet when discussions happen around the mechanics of the game (i.e. the rigged SYS), the racism on the social media channels, etc.? Trust, she is fully aware of the complaints and tags in this post. But I get the sense that she is in over her head on the racism stuff and has no idea how to properly address or resolve it. The posters that have been leading the discussions on racism on this board are much more educated and informed on the subject than she is. She has no idea what to say and is probably terrified of saying the wrong thing so her solution was to put all the complaints in one thread that she can then ignore. She will not discuss these issues with her boss(es) because that would be an indication of her failure in her role.Everything she writes on this board is carefully planned. I would not expect an in-depth, transparent answer from her about any of this.
hahaha sure you’re right, but what kind of undercover corporate foolery is this
@kokokokonut @KalindaKing i’m still waiting
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