Can't get my 20 videos for K stars anymore

Answers

• kokokokonut Moderators 29,113 Posts

  July 2021

  I don't think anything can get back 20 videos,  but you can send a ticket to Customer Care.  Go to the top left corner of your game screen and tap the 3lines to access Options and then tap Help and then tap Customer Care.   Explain the problem and ask if they can answer definitively for you I'm sorry  you have this problem.   Good luck.
  

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• candydots Registered Users, Member 115 Posts

  August 2021

  nnnooy said:

  For some reason i stopped getting 20 videos and get only 10, i never bought anything from the game and until yesterday i had 20 videos
  3 days ago i started watching videos to get k stars but didn't finish all the 20 videos and from that day i only get 10... I don't know why, can it be fixed?...

  Was support ever able to help you with this?

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