Game crash after 12.4.0 update

mygamekeepscrashingmygamekeepscrashing Registered Users, Member 10 Posts
Hello, I wanted to bring to the attention of the mods the game of many crashing after we update it. So far there’s only two on the forum, however, I know there’s others. Please help us and update the app. Thank you! 

Ps. Please boost this so @kokokokonut and @KalindaKing will see it!! 

Comments

  • patiencebrodypatiencebrody Registered Users, Member 455 Posts
    My game doesnt crash, it just shows the cant connect message
  • mygamekeepscrashingmygamekeepscrashing Registered Users, Member 10 Posts
    My game doesnt crash, it just shows the cant connect message
    Even if you clicked try again a bunch of times? 
  • mygamekeepscrashingmygamekeepscrashing Registered Users, Member 10 Posts
    Seems like another game glitch or malfunction. Please fix it asap glu! @KalindaKing please please pass this on to the team, thank you! 
  • patiencebrodypatiencebrody Registered Users, Member 455 Posts
    @mygamekeepscrashing if I click and close/reopen the game it’ll sometimes let me in but that’s still a huge problem 
  • BodhiBodhi Registered Users, Member 29 Posts
    edited October 2021
    I was having an issue earlier with advertisements not loading properly, and just a black screen showing up, but the advertisements are loading ok now. Like @patiencebrody said, when I was having this issue, closing/re-opening the game would bring the game back for me too.
    iOS
  • quiyanamoutikquiyanamoutik Registered Users, Member 84 Posts
    My game won't go past the loading screen I'm on Android, Samsung Note 20
  • Pacha21Pacha21 Registered Users, Member 193 Posts
    iOS player here, my game is crashing too. Not able to make it past the loading screen. 
  • kokokokonutkokokokonut Community Moderator The Land of PurpleModerators 28,627 Posts
    I sent in a report about this, I’ll update to include iOS now.  Thanks for your patience.

    It’s helpful  if you post your platform and device info.  It helps to quickly assess things.. Thanks.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • pizzagurlyumpizzagurlyum Registered Users, Member 645 Posts
    My device is Android, Samsung galaxy A71
  • KalindaKingKalindaKing Glu Moderator Moderators 5,602 Posts
    If your game is crashing and you have your ID saved, please send it to me in a private message.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • JuliaJadeJuliaJade Registered Users, Member 30 Posts
    YOOOOOO. My 7 untouched tickets reset to 2…. This is not cool. Why does this keep happening?? @KalindaKing @kokokokonut
    I sent a help ticket to Glu Support but I’m honestly getting incredibly fed up with these inconveniences - I’ve spent a lot of money and no longer feel like my purchases are safe if what I’m buying disappears!
  • Amanda96Amanda96 Registered Users, Member 18 Posts
    I'm missing 4 tickets, I hope they ll fix this mess 😢😢😢😭😭
  • MilonvecKMilonvecK Registered Users, Member 27 Posts
    I can't even get the update to install. It is stuck at 100%
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