🗳️🔁 SYS TB Weekday Event 10/4/21 - Midnight Magic Returns!! 🔁🗳️

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Comments

  • NinishNinish Registered Users, Member 231 Posts
    Okay seriously, it’s been so long now and still no response from customer support or Kalinda about the missing tickets. Completely unacceptable. 28 tickets are a lot of money and customer support not even replying makes me want to delete this app faster than anything. 

    Did anyone hear back from customer support regarding missing tickets?
  • PearlPearl New Member Registered Users 65 Posts
    @Ninish This was the response I got a couple hours ago:

    Not super helpful
  • DaisyJDaisyJ Registered Users, Member 251 Posts
    Pearl said:
    @Ninish This was the response I got a couple hours ago:

    Not super helpful
    That’s the same exact response I got! 😐
  • NinishNinish Registered Users, Member 231 Posts
    Pearl said:
    @Ninish This was the response I got a couple hours ago:

    Not super helpful
    That’s such a bad response, like are we a joke to you Glu? Crossing my fingers they sort it out for us soon though.
  • NinishNinish Registered Users, Member 231 Posts
    DaisyJ said:
    Pearl said:
    @Ninish This was the response I got a couple hours ago:

    Not super helpful
    That’s the same exact response I got! 😐
    That they think an automated response that they send to everyone for any problem counts as customer support is a joke
  • DaisyJDaisyJ Registered Users, Member 251 Posts
    Ninish said:
    DaisyJ said:
    Pearl said:
    @Ninish This was the response I got a couple hours ago:

    Not super helpful
    That’s the same exact response I got! 😐
    That they think an automated response that they send to everyone for any problem counts as customer support is a joke
    I think I would appreciate it more if they said they’re aware of the issue and are working to resolve it. I’m sure there are many open tickets for this.
  • Lisak2Lisak2 New Member Registered Users 100 Posts
    Random SYS question: when you tap "get this look" in the vb does that person get your vote? I always feel guilty when I tap that instead of giving them my vote. 
  • femkiefemkie Registered Users, Member 40 Posts
    Pearl said:
    @Ninish This was the response I got a couple hours ago:

    Not super helpful
    How did you contact them? I’d like to do the same:) but I don’t know how to… 
  • kokokokonutkokokokonut Community Moderator Moderators 27,543 Posts
    To contact customer care -
    If you can open your game, go to the top left corner of your game screen and tap the 3lines to access Options. Then tap Help and then tap Customer Care. Use the Contact Us Button, or the icon that looks like a messsge on the top right.   

    If you can’t open, but want to send a ticket, go here and use the Contact Us button. Include your ID #.  Without your ID # They can’t access your game. 

    Thanks for your patience everyone, we’ll get through this. Hang in there. 

    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    🌟If you see a problematic post please dm the link🌟
    💜Vats







  • Joey_KKHJoey_KKH Registered Users, Member 161 Posts
    Looks 4-8, I got energy in my bronze box and forgot to screenshot it.
    Happy Birthday @haylow71 I hope you have a great time!  <3


  • kkhpeytonkkhpeyton Registered Users, Member 200 Posts
    i submitted the 2 tickets they seem to be free ones because the timer will start after you submit. So far they have been timing like the normal 6 hours I just don’t have my saved tickets.
  • kadyyykadyyy Registered Users, Member 230 Posts
    Thanks doll. And support is not helping🤦‍♀️ @kkhpeyton
  • AnjakkhAnjakkh Registered Users, Member 490 Posts
    Think I spotted gorgeous @fairyberry 😍

    My doll’s name is Anya✨
    Daily player from Serbia 🇷🇸 ~iOS
    English isn’t my first language
  • FaeFae Registered Users, Member 522 Posts
    I only submitted one of the 2 tickets in hope of not missing a ticket and not using any extras. :’)

    Means I got a good 4 hours sleep in order to not miss my next ticket and, unsurprisingly, still no reply from Glu. 🙃
  • OhemilieOhemilie New Member Registered Users 903 Posts
    I want my diamonds back 😭😭
    iOS player 
    level 69
  • dinoqueen9dinoqueen9 Registered Users, Member 629 Posts
    My votes have been all over the place and I’m missing a bunch of paid tickets with no response from Glu 🙃🙃
  • fairyberryfairyberry Registered Users, Member 36 Posts
    Anjakkh said:
    Think I spotted gorgeous @fairyberry 😍

    yess that‘s me, thank you🥰
  • Olivia1896Olivia1896 Registered Users, Member 144 Posts

    My first decent score 
  • Aleja28Aleja28 Registered Users, Member 112 Posts
    Oh wow! What a surprise! See what I got in my second TB box 😠😠
  • mrae726mrae726 Registered Users, Member 14 Posts
    Does anyone know where I can get this hair color? It’s not the blonde it’s more of a golden color. I’ve been searching for it forever now🥲
  • FaeFae Registered Users, Member 522 Posts
    mrae726 said:
    Does anyone know where I can get this hair color? It’s not the blonde it’s more of a golden color. I’ve been searching for it forever now🥲
    I think it’s only in bronze boxes since it was an old SYS prize!
    It’s also my favourite hair colour and I’ve never seen it in a box because they’re always full of energy and dye. :’)
  • kkhaylinakkhaylina Registered Users, Member 117 Posts
    Fae said:
    mrae726 said:
    Does anyone know where I can get this hair color? It’s not the blonde it’s more of a golden color. I’ve been searching for it forever now🥲
    I think it’s only in bronze boxes since it was an old SYS prize!
    It’s also my favourite hair colour and I’ve never seen it in a box because they’re always full of energy and dye. :’)
    So annoying that you can't buy hair dyes with diamonds 
  • DelphineGarnierDelphineGarnier New Member Registered Users 3,300 Posts
    edited October 6
    Speaking of hair colors, where's the peachy pink hair color from? Because I don't know if I remember and I wouldn't mind that one to go along with the other pinks I have. I wish we could have one of those color wheels were you can control exactly which shade of a color you get but Glu would never add that.
    Platform: Android
    #bonusstarforparties
    #getridoftstiers
    #nomorecashgrabs
    #nosysduets
  • FaeFae Registered Users, Member 522 Posts
    Speaking of hair colors, where's the peachy pink hair color from because I don't know if I remember where it was from.
    Maybe this one?
    Another I’m in love with but I’ve never even seen this kollection before. 😔


  • LaceyHLaceyH Registered Users, Member 57 Posts
    Looks 1-6 ! The last one got 40 votes. 
  • DelphineGarnierDelphineGarnier New Member Registered Users 3,300 Posts
    @Fae I think that's one of the colors I have. The one I'm talking about looks more orangey/peachy than the one does. I would post of a picture but I can't post of a screenshot of a color without having it.
    Platform: Android
    #bonusstarforparties
    #getridoftstiers
    #nomorecashgrabs
    #nosysduets
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