@KalindaKing@eggsandbananas I am once again in Bronze I. Should I just keep writing support twice a week? For how long? Why isn’t this issue addressed? Why aren’t the prizes extended to all tiers until the problem is resolved? Why is there no compensation for missing out on prizes?
ok so my message got deleted??!!! I just wrote about missing diamonds and being misplaced into the wrong tier again. Camon guys I spend money on this game TODAY. Its not supposed to be stressful! It supposed to be enjoyable. @KalindaKing I want my diamonds back, can u help?! Customer service haven’t replayed to be with my last ticket about being into the wrong tier again!
I was in the wrong level the first time it happened to everyone and they put me back in gold and I’ve been fine in gold ever since. Now all the sudden I’m back in bronze wtf?
if you were editing, you should have gotten a screen saying it needed moderation. I’ll go take a look.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you see a problematic post please dm the link🌟 💜Vats
@Briannakkh I looked in deleted, and changed, and in moderation and no posts of yours were deleted, or held for any reason. I did see a post like the one you described, posted by you in a different thread. I’m thinking that’s the one you thought was deleted. It wasn’t moved, so it happens. Sometimes we post in a thread, thinking it was a different thread. But no messages were held for moderation, changed, moved or deleted.
If you sent a ticket, and haven’t heard back, you can wait and it will get an answer. If your ticket was answered but your game wasn’t fixed, please send another ticket. I’m very sorry you’re going through this.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you see a problematic post please dm the link🌟 💜Vats
Yeah this SYS is messed up AGAIN (what a big surprise)… So it looked like this for me today for hours, obviously bugged because as if there was just two of us.
And now it’s like this. Where did my votes go 🧐 Seriously I can’t with this game, it’s always something these days. Like getting bumped back down to bronze I a couple events ago when I had literally been in Gold or Silver III for ages, now I’ve almost worked my way back but looks like these bugs will never end.
@KalindaKing@eggsandbananas I am once again in Bronze I. Should I just keep writing support twice a week? For how long? Why isn’t this issue addressed? Why aren’t the prizes extended to all tiers until the problem is resolved? Why is there no compensation for missing out on prizes?
would anyone be interested in boycotting the next TB SYS with me if the issues still aren’t resolved ??
my heart goes out to everyone who’s being robbed by Glu & i think it’s about time that we come together as a community to say that as loyal players we deserve better.
Back in Bronze, wrote to support. What's up with the glitches? Did I miss a formal explanation / apology?
Or are we cheating people who aren't on the forum and don't know how to contact support, or haven't been answered, into chasing higher levels each sys even when they win higher ranks?
This is totally personal opinion but try switching up the hairstyle! I try and use a different hairstyle for my first 2/3 looks to see which works, i find this often has a big impact on the votes, try using a popular hairstyle:) i also think long hair down works best for me/gets me the most votes!✨
It’s a no to cocktail dresses. Although not sure I’d wear a floor length dress to a club.. how grotty with everyone dancing and stepping on your dress lol
Theres only been two people in my group all day and im guessing this is the result of a bunch of people being wrongly placed in bronze. Also the votes i get on my looks isnt matching up with the votes on the TS page
It’s a no to cocktail dresses. Although not sure I’d wear a floor length dress to a club.. how grotty with everyone dancing and stepping on your dress lol
riight its her birthday, I'm thinking night at the club not runway looks🙃
okay… I’ve been meaning to say this and I hope you guys get to read this… I’m not super active on the forum but I am on the game.. I used to be a VIP player but canceled my membership earlier this year…. I know the game has been super glitchy lately. A lot of people couldn’t access the game a couple weeks ago and after it was supposedly fixed a lot of people were placed in the wrong SYS teir or had missing diamonds/stars. I contacted customer support bc that entire SYS I didn’t have a TS group. After they replied to be within ~ 6 hours all my problems were fixed. When that event ended I didn’t receive my prizes (I think a bronze box) contacted them again and they quickly awarded me a free bronze box. It’s so frustrating to see that customer support kinda just picks and chooses who they help and who they don’t. I used to spend so much money on this game as I know a lot of you do too. And it really is such a shame they don’t care about their paying customers. It’s been a long time coming now but I’m slowly getting uninterested in the game and only log in to submit looks when I like the prizes (not like I have an actual chance of winning anything with rigged votes) and to complete the weekly story lines. Glu please as we all beg you. Please do better
Comments
Camon guys I spend money on this game TODAY.
Its not supposed to be stressful! It supposed to be enjoyable.
@KalindaKing I want my diamonds back, can u help?! Customer service haven’t replayed to be with my last ticket about being into the wrong tier again!
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you see a problematic post please dm the link🌟
💜Vats
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you see a problematic post please dm the link🌟
💜Vats
So it looked like this for me today for hours, obviously bugged because as if there was just two of us.
And now it’s like this. Where did my votes go 🧐
Seriously I can’t with this game, it’s always something these days. Like getting bumped back down to bronze I a couple events ago when I had literally been in Gold or Silver III for ages, now I’ve almost worked my way back but looks like these bugs will never end.
my heart goes out to everyone who’s being robbed by Glu & i think it’s about time that we come together as a community to say that as loyal players we deserve better.
who’s with me?
Or are we cheating people who aren't on the forum and don't know how to contact support, or haven't been answered, into chasing higher levels each sys even when they win higher ranks?
Theres only been two people in my group all day and im guessing this is the result of a bunch of people being wrongly placed in bronze. Also the votes i get on my looks isnt matching up with the votes on the TS page
Android (daily player⭐️)
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