Hey guys, I play on iPhone and I see nearly none of the offers. I sometimes see these kinds of offers which I have to pay while registering and I am not interested in investing money on. I don’t see any free offers that I can win a lot of k-stars just like you guys. Does anyone know what is wrong with me?
Players: what's wrong with the glitches? My resources are gone. My money's gone and I'm not getting a refund. My SYS levels are still wonky. Can we get help?Glu: we just released an amazing fix that turns an 8 hour quest to a 3 hour one! We worked so hard to provide you this and we truly hope you love it! Enjoy!I'm honestly so fed up with your ignorance, @KalindaKing. ONE explanation is all we've been asking and you're giving us pathetic and moronic updates about things no one cares about. The fact that these new items were denied for old players months ago but are given right now when players are asking for an explanation about these glitches? It's just plain deflection at this point and honestly, it's just disgusting.
@ariellep no, I totally get it. My main point in the post I was quoting is that name calling and being rude to people who are trying to help is counterproductive and unnecessary.Also, If anyone has purchased anything right before the glitch/during, my tip is to send your most recent order numbers and literally ANY screenshot, even if it's just a ootd or something because it has metadata that they can look at to see if it's recent or if it's even your account (bc I'm pretty sure some ppl might be trying to take advantage). That's what I had to do. Literally any screenshot will have metadata that can help. I was even compensated for being patient and understanding the 2nd time! I didn't want to say because I'm sure it was to the discretion of the manager who helped me, and I don't want people to think that it's a standard thing, because it's not. Also to my original point, imagine if this were irl. Talking to people like what I've seen around the forum is...downright Rude. And idk about you, but it wouldn't motivate me to resolve anyone's problems any faster. 🥴I get how frustrating it is. Lol if I could show you the book of back and forth emails I had with cx team I would. But keeping composure and compassion is key. 😊
It looks like you're new here. Sign in or register to get started.