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Wild West Part 5 issues

FrancesaFrancesa Registered Users, Member 5 Posts
in KKH FAQ & Support
Is anyone else having issues with the movie shoot? No action bubbles for a solid 30 minutes, can not complete story line. 
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Comments

  • XabbeyXabbey Registered Users, Member 112 Posts
    @Francesa I am having the same issue! Cannot click anything and therefore cannot complete 😞
  • Momo_kkhMomo_kkh Registered Users, Member 5 Posts
    I have the same issue

  • katfinkatfin Registered Users, Member 2 Posts
    Me too, it’s been 30 minutes. It’s only a 3 hour gig so hopefully they can sort it out. If anyone can support or has ideas it would really help. I’ve had it happen a little similar where it took ages for the lightening bolts to show up, but more like a 30 seconds and then one would pop up. 
  • EmmaKEmmaK Registered Users, Member 6 Posts
    Same here! So worried it will loose my streaks, the event points and the reward 😭
  • mayomimsmayomims Registered Users, Member 1 Posts
    Same issue here, have tried exiting the game and reloading, and travelling to a different destination and coming back, still no action bubbles :/
  • marinaivanovnaKKHmarinaivanovnaKKH Registered Users, Member 207 Posts
    Nothing helps, hopefully support team will figure this out soon, it’s only 3 hour gig
  • FrancesaFrancesa Registered Users, Member 5 Posts
    @mayomims I’ve tried all the same things, no luck either. I am almost down to two hours. 😔
  • katfinkatfin Registered Users, Member 2 Posts
    Does anyone know what the reward is? 
  • DragomiraDragomira Registered Users, Member 4 Posts
    Hello Ladies, same issue here
  • piercewithvicpiercewithvic Registered Users, Member 48 Posts
    Is there anyone else than me who don’t get up more things to do? It’s been like this for over 40 minutes now 
  • kimk_lolkimk_lol Registered Users, Member 1 Posts
    Yeah, same happened to me D: 
  • piercewithvicpiercewithvic Registered Users, Member 48 Posts
    I have the same issue
  • DragomiraDragomira Registered Users, Member 4 Posts
    @KalindaKing,Hi Kalinda, do you have any information regarding this issue?
  • RavenaRavena Registered Users, Member 82 Posts
    piercewithvic said:
    Is there anyone else than me who don’t get up more things to do? It’s been like this for over 40 minutes now 

  • FlackiszFlackisz Registered Users, Member 6 Posts
    I’m having the same issue. ☹️
  • smantooth6smantooth6 Registered Users, Member 1 Posts
    I contacted support for this same issue. I hope it gets fixed soon
  • FrancesaFrancesa Registered Users, Member 5 Posts
    Hopefully, I only have about an 1 hr 30 mins left to complete it. 😭
  • piercewithvicpiercewithvic Registered Users, Member 48 Posts
    Francesa said:
    Hopefully, I only have about an 1 hr 30 mins left to complete it. 😭
    Same, I hope it gets fixed so I don’t lose my streak 😢
  • QueenRhiaQueenRhia Registered Users, Member 426 Posts
    I've got the same issue. Waited several minutes, closed an re-opened the game and nothing.
    *** platform: android ***
    *** level 45 ***
  • FrancesaFrancesa Registered Users, Member 5 Posts
    @piercewithvic I know! I am worried about that too. I have never experienced an issue like this, when this happens does Glu give compensation?
  • Julia_KKHJulia_KKH Registered Users, Member 370 Posts
    Francesa said:
    @piercewithvic I know! I am worried about that too. I have never experienced an issue like this, when this happens does Glu give compensation?
    No they don't
  • FrancesaFrancesa Registered Users, Member 5 Posts
    @Julia_KKH that is crazy! 🤯🤯🤯
  • piercewithvicpiercewithvic Registered Users, Member 48 Posts
    Julia_KKH said:
    Francesa said:
    @piercewithvic I know! I am worried about that too. I have never experienced an issue like this, when this happens does Glu give compensation?
    No they don't
    That is so crazy, like we can’t do anything and won’t get any compensation! 
  • Julia_KKHJulia_KKH Registered Users, Member 370 Posts
    Francesa said:
    @Julia_KKH that is crazy! 🤯🤯🤯
    Yes, usually someone involved in the storyline calls and apologize and sometimes we get like 3 k-stars but it is like nothing. I will miss out on like 40 k- stars when I lose my progress for the achivments 
  • kokokokonutkokokokonut Moderators 29,115 Posts
    I’ve reported this to Glu, and reached out to Kalinda.  Once you start the task, all we can do is wait for help.

    ‘DO NOT START THE WILD WEST MOVIE till we hear back from Kalinda. If you want, send a ticket to Customer care, if they get a sudden rash of tickets, maybe they will check it out before the Studio opens. 
    Sorry for this inconvenience. 
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • kokokokonutkokokokonut Moderators 29,115 Posts
    edited January 2022
    It’s been reported. Now we wait for the studio to open, unless you want to send a ticket to Customer Care.  I[ve done that, reached out to Kalinda, etc. So sorry for the inconvenience. It got me too.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • Cassie_Cassie_ Registered Users, Member 12 Posts
    Same problem here. Timer is about to go out, and still no more bubbles. 
  • KKH_miKKH_mi Registered Users, Member 178 Posts
    I think they never give compensation because they know they are going to mess up again and again, so they know they should give us tons of prices. It is embarrasing how many glitches this game had the last updates
  • Lisak2Lisak2 Registered Users 217 Posts
    edited January 2022
    Mine is stuck too. I don't want to send a message to Glu because I'm in the middle of a ticket. It seems like whenever I bring up a new issue in the middle of a ticket it's either unacknowledged or they only address the new issue. 
  • Leena2Leena2 Registered Users, Member 2 Posts
    I'm stuck too! I just joined this forum for this specific reason. Wish I would have known before I started the project
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