I’m pretty sure I owned this lip colour before as I put it on my NPC pre update… will Glu be able to fix this because idk how they will be able to tell who purchased the lipstick/didn’t? @KalindaKing also if people do get it for free then it would be unfair on people who bought it 🤷🏻♀️
I have the same problem, I was thinking about showing them a screenshot of my npc wearing it and than a screenshot of the lipcolor shes wearing and that it’s not her default lipcolor, but I haven’t send to customerservice yet so idk if that will be enough 🤷♀️
Edit: I just send in a ticket, I’ll let you know if they believe me or not 😅
Thank you @Elenaaa idk whether to contact them either Bc idk if Glu is already fixing it? @KalindaKing can you confirm/update us on progress?
Update: I think it’s worth sending in a ticket! They didn’t give me back the lipcolor but they did give back the currency for the lipcolor so it was worth it to write to customer service! ☺️ Hopefully they can resolve the issue for everyone! ♥️
Thank you @Elenaaa idk whether to contact them either Bc idk if Glu is already fixing it? @KalindaKing can you confirm/update us on progress?
Update: I think it’s worth sending in a ticket! They didn’t give me back the lipcolor but they did give back the currency for the lipcolor so it was worth it to write to customer service! ☺️ Hopefully they can resolve the issue for everyone! ♥️
Another update: I’ll have to contact them again because now there is a different bug, I got the 30 k-stars and then I went to SYS to buy the lipcolor again and her lipcolor has changed and when I tap on lips to change them, the game closes by itself…
Thank you @Elenaaa idk whether to contact them either Bc idk if Glu is already fixing it? @KalindaKing can you confirm/update us on progress?
Update: I think it’s worth sending in a ticket! They didn’t give me back the lipcolor but they did give back the currency for the lipcolor so it was worth it to write to customer service! ☺️ Hopefully they can resolve the issue for everyone! ♥️
Another update: I’ll have to contact them again because now there is a different bug, I got the 30 k-stars and then I went to SYS to buy the lipcolor again and her lipcolor has changed and when I tap on lips to change them, the game closes by itself…
Oh dear, I’ll hold off getting it fixed by CS until that’s fixed 🤍 Ty for the info
Thank you @Elenaaa idk whether to contact them either Bc idk if Glu is already fixing it? @KalindaKing can you confirm/update us on progress?
Update: I think it’s worth sending in a ticket! They didn’t give me back the lipcolor but they did give back the currency for the lipcolor so it was worth it to write to customer service! ☺️ Hopefully they can resolve the issue for everyone! ♥️
Another update: I’ll have to contact them again because now there is a different bug, I got the 30 k-stars and then I went to SYS to buy the lipcolor again and her lipcolor has changed and when I tap on lips to change them, the game closes by itself…
Oh dear, I’ll hold off getting it fixed by CS until that’s fixed 🤍 Ty for the info
Yeah, it’s a bit of a mess 😅 they told me they can’t fix it right now but that they are aware of the issue and are working on fixing it! 👌🏼 And you’re welcome! 💕
Thank you @Elenaaa idk whether to contact them either Bc idk if Glu is already fixing it? @KalindaKing can you confirm/update us on progress?
Update: I think it’s worth sending in a ticket! They didn’t give me back the lipcolor but they did give back the currency for the lipcolor so it was worth it to write to customer service! ☺️ Hopefully they can resolve the issue for everyone! ♥️
Another update: I’ll have to contact them again because now there is a different bug, I got the 30 k-stars and then I went to SYS to buy the lipcolor again and her lipcolor has changed and when I tap on lips to change them, the game closes by itself…
It had happened to me as well and what worked for me was selecting the default look for the npc in her lookbook and then modifying her look to my taste again
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💓add me on Facebook: Clarissa Clair
A+++
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5-8🫶🏻 this sys has been treating me really well so far!
@KalindaKing can you confirm/update us on progress?
IOS Doll 🇬🇧 Since 2019 :)my doll’s name is leticia
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Ty for the info
IOS Doll 🇬🇧 Since 2019 :)Currently on IOS (2023)
Married since 2021. Mom of a baby girl and a baby boy.
Currently on IOS (2023)
Married since 2021. Mom of a baby girl and a baby boy.
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She/Her 💗
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Of course 🙃
iOS (daily player⭐️)
Could be, but the pieces of fruit remind me of peaches, they're smooth and don't have the little sections citruses have
I like your version the best tbh 😂🥃