I've made an account because this is my last-ditch effort to fix these technical issues. I have spent weeks sending emails and messages to tech support who have either been telling me that they have fixed the problems (they haven't) or talked to me about issues completely unrelated to the problems I'm having. I even sent a video of the issues, and nothing has been addressed.
Nothing happens in my game when I press any buttons related to getting free K-stars. During SYS events, I will get the pop up to double my rewards if I watch a video, but nothing happens when I press the button to opt in. I haven't been able to watch videos for K-stars for months. I don't even get a pop-up telling me there's no videos available- nothing happens when I press the button. Worst issue is that I can't see the Tapjoy offer wall at all. I really want to support some charities and double my rewards for Black Friday, but I can't see any of the offers. Please, please help me fix this. I feel like I'm begging someone to let me financially support your advertisers and I haven't gotten any help.
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