5 star weekend Kollection crashing game

quinnkkhquinnkkh Registered Users, Member 115 Posts
edited December 2022 in KKH General Discussion
Anyone else having this issue 

Comments

  • AnyAny Registered Users, Member 66 Posts
    I am. Every time. I try to open it the game crash
  • OctaviaOctavia Registered Users, Member 83 Posts
    The same is happening to me.
  • kokokokonutkokokokonut Moderators 29,091 Posts
    edited December 2022
    You can send tickets to Customer Care, and I can alert the studio tomorrow morning if it is widespread.  Sorry for the inconvenience.  
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • HondaHatchBabeHondaHatchBabe Registered Users, Member 3 Posts
    Mine keeps crashing too!! Hopefully 🤞 😁🤞they fix it before the time is up on the kollection!
  • viktoriiaviktoriia Registered Users, Member 214 Posts
    Mine too 
  • DaisyJDaisyJ Registered Users, Member 394 Posts
    Mine crashes too when I try to load the kollection
  • kokokokonutkokokokonut Moderators 29,091 Posts
    edited December 2022
    Has anyone heard back from a ticket to Customer Care?
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • eggsandbananaseggsandbananas Registered Users, Moderators 399 Posts
    We're looking into it.
    Save your Hollywood IDs so we can better help you! (Top left menu > Help > Copy ID)
  • bfol69bfol69 Registered Users 41 Posts
    Mine too.
  • Zohramalik122Zohramalik122 Registered Users, Member 32 Posts
    Mine too 🥲
  • cocoapopscocoapops Registered Users, Member 5 Posts
    Every time I click on kollection it crashes it’s been happening since it came out, it still refuses to work. I’ve uninstalled my app and still nothing. My show your style also keeps glitching, I also never got my reward for one of the challenge weekends that I finished. Like we spend too much money on this app for it to be glitching the way it does. 
  • AnyAny Registered Users, Member 66 Posts
    Kollection is gone for me. Do you guys still have  it?
  • OctaviaOctavia Registered Users, Member 83 Posts
    Its gone for me as well. 
  • wendy12wendy12 Registered Users, Member 43 Posts
    I was able to open it, and I gave it a try bc I was curious, got one of the prices that just had the vip and kstar logo, I received nothing, just lost 20 kstars. I already sent a ticket to customer care, they said they would look into it.
    I'll let you guys know what they said when I hear back from them✨
    android player / english & spanish
  • quinnkkhquinnkkh Registered Users, Member 115 Posts
    Mine is gone as well 
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