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Item not received

ZoexoZoexo Registered Users, Member 2 Posts
in KKH FAQ & Support
Hi, i purchased a diamond item from one of my squad members lookbook. It says that i have purchased it from her and also has taken my diamonds, but i have not received my item in my inventory. Ive tried turning on/off my wifi and restarting my phone and nothing has worked. I have contacted support but they have not reached out to me yet. Im really worried im not going to be receiving it at all. Ive made an in-game purchase for diamonds specifically for this item and im disappointed that i have not received it. Any help would be appreciated. Thank you in advance.

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    ZoexoZoexo Registered Users, Member 2 Posts
    edited February 2023
    I purchased the hair and it doesn’t say owned like it does when i buy other items.
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    kokokokonutkokokokonut Moderators 29,115 Posts
    Hi I Sorry this is happening to your game, please send a message to Customer Care and ask them to look into this.   :(  Please include any Screenshots .  Good luck
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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