✨ ✨ ✨ If you can’t Play the game…

geenellys · August 8

@eggsandbananas can we please have this pink robe added to the boxes?

kcollier90 · August 8

Towanda_KKH said:

I checked to see if there was a update in the goggle play store and it's nothing

Yeah nothing there for me either

Lachimolala · August 8

No update for me

kareni_G · August 8

Towanda_KKH said:

I checked to see if there was a update in the goggle play store and it's nothing

I don't get the update either

MrsBearden_kkh14 · August 8

Towanda_KKH · August 9

I got the update finally have the offers 😁

Reina12 · August 9

I actually did not need to update to get the offers back!

kareni_G · August 9

Thank you, I already got the Facebook registration and the new update.

shizune · August 9

Just got the update and am connected to facebook again

kokokokonut · August 9

Facebook back and working on the Androids. Just for fun I’ll check out iOS.

Still no on the iOS FB, but I inquired and am waiting to hear back.

eggsandbananas · August 9

Okay, yes, so the latest update should fix Facebook on Google. I think it just took a bit of time to propagate to all players. If you visit the KKH page on the Play store, it should say "Updated on" Aug 4, 2023.

There are currently no plans to make a new update to fix the Facebook issue on iOS. The Facebook issue was fixed on Google because we needed to make an update to address the critical white screen issue.

If in the future we need to make a new iOS update to fix a critical issue, we will consider adding the Facebook fix to that platform as well.

Zeena · August 10

I am still having FB issues, I'm trying to get my game data on my new phone but it wont load onto my other phone just says please wait for hours..

samsamsam · August 12

the game worked fine for a few days, now it automatically throws me out everytime I try to play it

astro99 · August 15

eggsandbananas said:

Hello! A compensation call (from Simon) has just been sent out:

Players lv 5-11 will get 100 k-stars
Players lv 12+ will get 150 diamonds (yes, you read that correctly)

This will last until July 31, 11:59:59 PM EST

We really apologize for the long delay on the white screen issue. We are looking to get a fix for the missing videos and offers sometime next week. I'll update as soon as I have more info.

Thank you so much for the diamonds!

placegrumpy · August 15

Hm. I am pretty sure my game is gone at this point.

placegrumpy · August 15

Hm. I am pretty sure my game is gone at this point.

ItsDonRose · August 15

astro99 said:

White screen on RCA tablet since last night.

Again, so jealous of guys like these. It's been a month for some of us since the issue started. I'm so glad you didn't have to go through the BS we've endured for any longer than a week if it's true they'll have a fix by the end of this week or the next

ItsDonRose · August 15

astro99 said:

White screen on RCA tablet since last night.

Again, so jealous of guys like these. It's been a month for some of us since the issue started. I'm so glad you didn't have to go through the BS we've endured for any longer than a week if it's true they'll have a fix by the end of this week or the next

ItsDonRose · August 15

astro99 said:

White screen on RCA tablet since last night.

Again, so jealous of guys like these. It's been a month for some of us since the issue started. I'm so glad you didn't have to go through the BS we've endured for any longer than a week if it's true they'll have a fix by the end of this week or the next

naumiadn · August 18

Did something happen again? I can't connect to my game and it say my internet connection is the problem. But it works just fine for other apps

naumiadn · August 18

Help please

luvs2gruuv · August 18

I'm getting this notification..

Image: https://us.v-cdn.net/6030261/uploads/editor/7n/2yvwy5r563w0.jpg

The game won't open at all. 😔

S22 ultra android version 13

LaneLane · August 24

@eggsandbananas I'm having a bug issue. I accidentally clicked on the "connect to facebook" button when trying to add a guest to an event, and now my game keeps crashing. Whenever I try to open it, it closes and I get the same error as @luvs2gruuv. Please help!

kokokokonut · August 27

I reported this, just haven't heard back. I'll try again. I'm so sorry you Dolls are having this problem.

luvs2gruuv · August 27

@lanelane hi there. I got mine too work by clearing my cache, but I have to do it about once a week for some reason..

Nashi · September 2

I posted on 18 June that I had issues with the game and I have not received any rewards. I have lost so much progress of my game.

EdithsDaphne · October 4

~Finally logged onto my account, lemme celebrate a bit~😭😭😂

xxsweetave · November 10

tried connecting to facebook on android. now the game keeps crashing. dont know what to do ughhhh.

LexiMcKinnon · November 28

Game keeps crashing when I try to open the app. I'm on Google pixel 6a (android)

LexiMcKinnon · November 29

LexiMcKinnon said:

Game keeps crashing when I try to open the app. I'm on Google pixel 6a (android)

@eggsandbananas

✨ ✨ ✨ If you can’t Play the game…

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