Customer service put me back tk gold level 1 when I complained about going back down tk bronze. It worked for the Midnight Magic event but now I'm back to Bronze Level 1 so had to open another ticket!! So annoying when I always buy tickets etc to make sure I'm in top 3 to get all the items! So disappointed recently as they…
I've also dropped to Bronze 1 from Gold 1 and I had already opened a ticket with support because my SYS level was missing from the throwback event then reappeared when Golden Goddess started so I've just mentioned I was Gold and now bronze and sent screen shots. Hoping for a reply soon. I'll keep people updated as it's…
Anyone else not seeing their style level? I’ve raised a ticket. I was the highest level SYS (gold 1) and worried I’ll have dropped down now. This is only after the recent issue with playing and Simon giving diamonds for the problem but now the SYS is playing up