How can I, when I am not getting a response from customer care? I am sorry but I honestly dont think its fair for you not to think I wouldnt be upset, I sent an email 3 weeks ago and not had not even one reply! The only reply I got was from the app when I asked through there and that took 7 days to reply. I have receipt…
It is definitely a bug, and I am playing on my iphone, so how can I clear my cookies and internet files? I have worked in a phone shop and know exactly what to do, I have done everything but uninstall the app because I will lose my game progress! I am honestly fed up at how slow they are and unhelpful too. Does anyone know…
Hi KitKat, Its annoying because I have spent money on this game and I work in customer service, the care is sooooooooooo bad and wouldnt treat a customer like this! I am really frustrated and would like to make a complaint, it has been going on for 3 weeks, and they said it is my internet connectivity. I wish they would…
I really am getting fed up, I have emailed before and contacted through the app, and got a response saying that it may be my internet connectivity, I have sent the speed test on there and have no response, the other response took two weeks! I think its silly to think its my internet connectivity when I clearly contacted…