I don't understand what this means -- please PM me with more information! And yes as I can tell, Kim Kollection, Holiday Kollection, and Lacy Looks are not unlocked. I need to investigate and see if there is a reason for that or if it was done in error. I will get back to everyone about it but will not be until next week.
I will look into the purple highlight, red highlight, and kollection issues. Also, we're seeing a crash related to Kollections, but can't figure out what's causing it. Has anyone experienced a crash while playing kollections today, after we unlocked all of them?
A fix just went live for all the Mega boxes to only give same-gender items. We can change one box but it means if you're chasing any one specific item in that box it will make it more difficult. The boxes contain different items from one another so it might get confusing to anyone who's not on these forums..!
Do most people want the Mega boxes to be single-gender only? If not, I can leave things as they are. If you prefer to only win items for your character's gender in the Mega Giftboxes, AGREE this post.If you prefer to win both gender items in the Mega Giftboxes (how it currently works), LIKE this post.
Hi everyone! Just to clarify/add more info: Starting Jan 09, all SYS events (weekday and weekend) will have Mega Giftboxes instead of new clothing prizes.Starting Jan 30, the Player's Choice seasons will only contain Mega Giftboxes instead of new clothing prizes. There will still be the monthly boxes such as Valentine's,…
Hello, dolls! As 2022 comes to a close, I’d like to give an update on what’s in store for Kim Kardashian: Hollywood in the new year. A new Player’s Choice Season will start on Monday, January 9th, and will feature new clothing items as well as Mega Giftboxes, tickets, and currencies as rewards. Everyone will continue to…
This is correct. It was a display bug and it's now been fixed. If you had an issue with this, please PM me with your Hollywood ID. Also, macarons >>>>>> macaroons
That's a bug. Let me PM you to deal with it. We'll remove it from the Mega box -- there shouldn't be any Kollection items in the Megabox. If you see any, please send me a PM and let me know.
Each colour ribbon has its own pool of items, but some items exist in more than one box. The box with the black/gold ribbon contains past Trendsetter items, so you can only win that box in the Trendsetters rewards. There are no more storyline outfits starting this week. If you were assigned a weekly Outfit challenge, it…
Those of you who don't see the diamond Offers... can you try again? Also, can you tell me if you saw the Diamond offers Nov 18-21 when we ran the diamond offers ? I think what's happening is everyone who opened the game at that time and saw the 2X diamond offers do not see the Diamond offers now LOL trying to fix it!!
I will look into why some people can't see the diamond offers, but it might be a day or two before I have an answer. As for the storyline, this week (and the next three weeks) there will only be two episodes per week. There should not have been a Daily Episode Challenge; that was a bug that's been fixed for NEW players who…
They're supposed to be visible now... have you tried full-closing and reopening the app? Maybe the changes take a bit to propagate... To clarify, everyone level 12+ should see Diamond Offers now. The 2X promo periods will continue throughout 2023 for both the k-star and diamond offers, but I don't have the schedule for…
Hello! We've just turned on the offers for Diamonds for all players level 12+! We will also continue to have Double Rewards for k-star AND diamond offers for 2023, but there will not be any in-game pop-up windows advertising it. So you will have to check the offers and keep an eye out for the promotions.
December is almost here, which means it’s time to celebrate the holidays! Are you ready for snow much fun?! You’ll help a TV star discover the holiday spirit, attend a festive holiday dinner hosted by Simon and Maria, and celebrate your friendship with Kim as you ring in the new year together. So grab a hot cocoa and get…
The agent just resolved the ticket. You can just tap New Conversation to start a new ticket; you can also rate it and then start a new ticket. I'll PM you about the Diamond Doll Booster
The Ski Resort diamond boxes are back now, until Thursday 10AM EST. As for the offers, it looks like there was some confusion in the way Tapjoy messaged the time remaining. It was meant to end at 2:55AM EST today. I think the banner was confusing because it both says "1 day" as well as the time remaining. I'll forward this…
Someone asked to see if we could offer the Diamond Booster to them last week (can't remember who) so here it is. Everyone above level 12 should get it. We've also removed interstitial ads from everyone's games, so you will no longer see ads when you change locations, etc. even if you have never purchased any packs.
For those whose challenge didn't complete, you can write Glu Support and they should be able to take care of it for you. It's because the quest started an hour earlier than usual (daylight savings!! >:( ) so if you completed it between 4-5AM EST then the new Daily Episode challenge wouldn't have refreshed yet.
Yeah it's just 2X rate for this time around, so in the future if the Offers come back, it will likely be 1X only (sorta like how the Offers for stars are 1X normally).
If you have a proper game and still don't see Seasons after updating to 13.4.1, please PM me your Hollywood ID and I can see what's going on next week.