For a couple months they had great customer service now it’s back to them ignoring your question for 24 hrs and then blaming you for everything and when you prove it’s not on your end they just say “I hope I helped” after doing literally nothing. edit for an example: a couple days ago I complained about how the SYS was…
Yeah, it’s an advertising trick. Showing things that are better than what’s actually on sale. I complained about this flyer when it first came out. It’s definitely false advertising, as those are all from kollections and events.
Put the Diamond box price back down to 5 and add tickets back in the box. No dyes, though. The boxes are rigged and still are not delivering the promise of getting the items from the current week. I haven’t opened any boxes since you raised the price and I’ve actually accumulated 30 diamonds in just a week so I guess…
Every time I submit a new look it says I only have 2 votes and it pushes me down to last place and then when they new looks votes come in it finally combines the total and puts me where I’m supposed to be. 😭
I say they should just let us organize our own closets bc they have the items so mixed up it’s annoying. I don’t think they’d be able to find a good method to search them by, because they already put tank tops in the long sleeve section and hairs with accessories aren’t in the hairs with accessories section… we should…
I do want to say our negative reactions do not mean to be directed toward you in any way. You are just the messenger! But the main complaint is not the couples SYS it’s in the change in the boxes: no longer having the option to win tickets, it now costing triple the amount of diamonds on top of that, and even worse is…
This is my last reply in this thread and possibly in this forum ever again. If you’re going to take the ability to win tickets from the Diamond boxes you could at the very least make a way to purchase tickets for diamonds to make up for it. Plus, you purposefully took everyone’s tickets with that pink skin in the SYS and…
Did y’all know Kalinda only replied to one comment. A question about the boxes probability and she says it “should be possible” to get all items in the same pallet. She doesn’t care about our feedback, she doesn’t care that we spend hard-earned money on their game. it would be fair to have tickets in the 5 Diamond boxes if…
No, they aren’t. I’ve seen people using the same exact looks getting 50. My scores didn’t drop until after I bought 3 tickets and once I used my last ticket my scores immediately shot up. The scores are also coming in AS SOON as you submit the look. It’s another rigged SYS where theyve tried to do the rigging thing…
When will we be addressing the issues you made by changing the SYS format? You guys kept promising us there would be changes due to us not liking the new tier format and instead of actually addressing it you guys just keep adding more features... now we have squads but SYS still sucks. The tier format may work for your…
I suggest you quit adding new flashy features in order to distract from the fact that you aren’t fixing anything that dozens of people are here agreeing on. Nobody wants “squads” until you’ve fixed the issues that are making this game unenjoyable.
The Kloset is extremely disorganized and needs a revamp. The short sleeve tank top we just won for placing in the weekend SYS went into the the long sleeve top section. Not all the Auras are in the same place. Many hairstyles with accessories arent in the “hats/accessories” hair category. And many more. Why is it so…
Is it not weird to anyone else that they said they were changing the inner workings of SYS and how votes work and suddenly the majority of people are only getting 30-35 per look?? I’m really struggling to continue enjoying this game.