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thelorax
Comments
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Indeed! Now that my game seems to be able to download updates again and my issues with the in-game ticketing system seem to have cleared up, I'm feeling fairly optimistic. :D
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I'm afraid that you'll have to save up your money or K-Stars until you have enough to purchase one. The game won't let you progress with the wedding until you do.
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I got a reply from Glu today thanking me for resubmitting my screenshots and telling me that the issue was being worked on. Hopefully, I'll have a workable solution soon.
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New shoes are always a plus. Maybe. :D I'd say my favourite colours are blue and green.
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Even though you didn't get a JL bag, I hope you still managed to get some nice things. I don't know if it's the New Orleans update or not (which I managed to download without any issues :D) but my in-game dialogue with Glu where I submitted the screenshots of my husbands lack of speech bubbles just vanished. I resubmitted…
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I think most of us have a few moments like that throughout our lives. Are you talking about the K-Star reward boxes, Koko?
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Thank you, Koko. I haven't bought any of the Lieber bags yet though I do like the look of many of them.
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It's been a while since I've posted here and I don't know if anyone is still following this thread but I've got something happy to report. I was able to successfully download the latest update (with the Judith Leiber bags and So Chic London store) on my home WiFi signal that Glu claimed was too slow to download updates for…
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I've not been to a Genius bar yet so can't comment on any success I had with that avenue of inquiry or not as of yet but I did venture over to the official Apple forum to see if anybody over there had any ideas and I was told that my inability to download updates for KKH (updates for other apps are downloading…
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I see. Thank you for explaining that. I don't think I've ever seen that on my game before though. I play on a fifth generation iTouch and am fairly well acquainted with one of my local genius bars from all the times I went there due to problems with the iPod Classic that I used to have. That is another option I'm…
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I do enjoy playing this game and I don't think I'll stop playing it altogether. I'm just contemplating the possibility of not updating my game again and playing it as is. I want to be sure that I make an informed decision in regard to attempting to update again and I don't feel ready to decide anything for certain right…
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I got a reply from Glu today. They suggested that I try to increase the upload and download speeds of my WiFi signal by unplugging and reinserting my modem. I did that and proceeded to check for any changes by conducting the test measuring the upload and download speeds on the website that they linked me to in a previous…
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I can't see why backing up to an external server would be discouraged so that's rather disappointing, actually. :( I think that I'll be holding off on the update for a while longer. At least until Glu replies to my latest email.
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I am glad that Glu is finally acknowledging this issue and attempting to help me but I can see why you would say that so far, they're more focused on explaining the problem rather than solving it, Koko. I've written back to them about my concerns and I suppose I'll have to see where that goes. I recall you asking me if I…
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So, I just got some feedback from Glu about the issues I had whilst attempting to download the last two updates. I've been told that it sounds like a connectivity issue and that it's most likely due to a weak or intermittent WiFi signal which will cause game instability. I was also told that I could solve the issue by…
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Hi and thank you, Naimonster!
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I suppose not. There does seem to be a lot of nice and interesting people on this forum though which has been good to see, especially when I've been anxious about my game acting out. It might be a little difficult for me to participate in any forum events due to the time difference between the U.S (where I imagine a lot of…
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I'm beginning to think/hope that this will be the start of a transition to more satisfactory customer service experiences between myself and Glu after all the drama that I've had with the game so far. I just got my lost K-Stars back and I'm very happy about it. :D I'll post an update whenever I get some answers about…
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I received a reply on the 9th of September thanking me for submitting those screenshots and stating that my claim for the lost K-Stars would be processed within three business days providing that I had a strong internet connection available. Normally, I have my iTouch on airplane mode to conserve battery life even whilst I…
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So, I have an update of sorts. Glu replied to my email yesterday essentially saying that it was normal for the "Contact Us" button to not be visible unless somebody couldn't find an answer to their question in the FAQ's and had to submit an in-game ticket. I am no longer able to access any of my previously send tickets and…
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Thanks Koko. I hope you have a good weekend too.
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I just submitted a message via that link with my Game ID, Koko. Here's hoping something comes from it. Although it was a slow and sometimes frustrating process, I was relieved when I was finally able to read my in-game messages and reply to them without them being erased afterwards although not many of my previous issues…
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I looked at your thread Koko and followed the instructions (it's a little different on an iTouch but I still ended up in the right place) and had no luck. Once I got to the "Frequently Asked Questions" page after you press on the "Help" button, there's normally a "Contact Us" button in the right hand corner and at the end…
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In-game messaging has completely vanished from my game. I can no longer view or access my in-game messages and I was waiting to hear back from Glu about my lost K-Stars as I sent screenshots of my receipts to them over the in-game messaging feature.
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I'm back with another update. A slightly happier one this time though! I'm still waiting to hear back from Glu about my issue with the App Store and my lost K-Stars but I'm happy to report that at least one of my issues is solved. I've regained the ability to watch videos in exchange for cash or K-Stars and I'm ecstatic…
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I just deleted and reinstalled the game again in a moment of frustration and with the hope that it would solve at least some of the issues I'm having and for the first time ever, I got a reply from Glu in regard to my previously submitted in-game tickets. I was told that I had not included enough specific detail in it and…
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I hate to be the one to sound like I am always complaining but I think that I may have another issue. When I logged into the game, just now, it said that I had a message from Glu but when I looked at the "Contact Us" page there wasn't any reply from them. Just a pop-up with "Have we answered your questions?" and a "Yes" or…
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Thanks, Koko. I know I said it in my last post but I really do appreciate all of your assistance.
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I was nervous to do it but I just tried to download the update again and nothing happened. The "Update" button became a spinning circle and didn't download just like before. I can still access the game for now though. I have the latest updates for my iTunes and iPod and I haven't experienced any technical issues on either…
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I haven't actually tried to download the new update since my first attempt because I am still able to play the game in spite of it refusing to download but the last time this happened to me (with the Jersey Shore update), trying to download the update completely ruined my game and prevented me from accessing it all…
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