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thelorax

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  • Just checked the "Contact Us" page again. The last message I sent after I received the "Have we answered all of your questions?" pop up has vanished for some reason although I definitely did send it.
  • If by 3.3 update you mean the Santa Barbara update then no because it won't download from the App Store. But I do have the latest iOs update and there's nothing wrong with my iPod. I had the smiley face icon on my old game too. Thanks, Koko. I really do want this to be resolved soon.
  • I know nothing about Androids so I am unable to offer any advice but I am sorry that you are experiencing a similar issue to me, Vats. I hope it gets resolved soon. I have another update of sorts. I am still able to access and play the game (thankfully) and the last time I did (a few minutes ago), I was told that I had a…
  • So, I have an update of sorts on my current issues with the game but am no closer to a solution than I was before. I sent an email to Glu regarding this issue about the videos and possibly getting my lost K-Stars from the Starshop back and included my game ID but that made no difference - I was given the same generic…
  • That's good to know.
  • I included my ID in my message this time and am hoping it makes a difference. It's just a matter of waiting and seeing what happens now while keeping my fingers crossed. I'll make another post in this thread about what happens when Glu gets back to me though. Alright, Koko. :cool:
  • Thanks for that kokokokonut. I don't have any other offers for free stars or cash. The option has disappeared entirely from my game. I'll send another email to Customer Care but I hope they get back to me a bit quicker this time.
  • It's nice to meet you too kokokokonut and thank you for all of your advice. I looked up what my game ID was and have it stashed in a couple of places now in case I ever need it. I don't think I had my previous game backed up to iCloud but maybe I ought to back this one up just in case. I'm not the most technologically…
  • So, Glu finally replied to my email yesterday and I'm still at a complete loss as to what caused me to have this issue or how to fix it. Even though I specifically said in my email that I was unable to access the game at all, I was told that in order to receive help, I had to submit an in-game ticket which doesn't help me…
  • So, I still haven't had any success with getting the update to download and I'm still waiting to hear back from Glu but I have noticed something new about this issue. My iPod seems to think that I'm trying to purchase something from the game whenever I try to download the new update as a notification saying something like…
  • I have tried shutting down and restarting a few times. It doesn't seem to have helped and I don't think it's a space issue as my iTouch is of the 64GB variety and last I checked, I still had plenty of space left on it. I can't play the game at all, unupdated or not. Nonetheless, thanks for replying. I would like to go to…
  • It looks as though my repetitive gig might have finally stopped. I've had to do it once since I installed the update but Simon hasn't called me with it since. Hoping that that's the case with everyone else too.
  • My repetitive gig is the FIOTY party at Club Tulip. It has disappeared from my list and I finally got paid for it but Simon still called me with it after the last update. I'm playing on a fifth generation iPod touch and I'm level 30.
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