for anyone still in the wrong ts group - keep messaging them and be STERN. it took me spelling out exactly what I needed and expected from support 4 times before I was put into my correct group for t… (View Post)
finally after 4 attempts to reach out to someone in support, I am back in gold where I was meant to be. however, this means I lost out on 3 kstars, 5 energy, and 7 DIAMONDS that I could’ve won in gol… (View Post)
@DevinD15 thank you doll! unfortunately, support has been ignoring me and they were able to move me into silver 1 while the event had already begun, but they did not move me into the correct group. w… (View Post)
at this point the least they could do for anyone who hadn’t been placed in the correct group would be to award them the prizes they would’ve gotten based on how they placed (ex. if you got 1st in bro… (View Post)
customer service is absolutely ridiculous… I explained that I was placed in the wrong ts group on monday (finished 2nd on sunday in silver 3, placed in brone 1), therefore I should’ve been placed in … (View Post)