I got the same response as Monica’s above, as a 2nd reply to 1 ticket. So I sent a ticket, they said they’d look into it, then without prompting replies a 2nd time with more generic info. And I also … (View Post)
According to my dms, 2 years ago they got back Wednesday the 5th, perhaps it's always been the first Wednesday of the New Year. That rings a bell. So we'll check back tomorrow. :) (View Post)
My third game sent in a ticket about 2 hours ago. This time I specifically asked when the Toronto Studio was reopening after the break. I thought that's specific and reasonable to ask. I'm going to c… (View Post)
I w rote yesterday to Support, and said there was no new seasons, no SYS, was the game done. Here’s the reply I got: Hi Kat, Thank you for writing in. I can see that you have a concern regarding the … (View Post)
Thank you to everyone contacting support and sharing your responses. I haven't heard back on he 2 games I wrote from. :( BUT I have asked a few times, even after new content stopped, after FB stopped… (View Post)