I play HoD on my Nexus 10. A few weeks ago, I think it was a week before the most recent patch, HoD froze and emitted a loud buzzing noise. I held the power button down and rebooted. Upon powering backup and opening HoD I had to start over. I lost many levels gear and the warlock guy from the sale awhile back, but not my current glu credit count.
I accepted the loss and moved on knowing more about the game now than when I first started. I with the patch I managed to save up the 178? 187? For the "rare" Fel'dor from the sale and the discount for doing the special offer after doing the tier 2 dungeon associated with him.
Fast forward today, HoD froze and emitted a loud noise. Had to power down and lost everything again.
I am going to guess I'm SOL when it comes to a restore, but if it is possible would gladly like to know.
Anyway, thanks for the fun.
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http://glumobile.custhelp.com/app/ask
http://ggnbb.glu.com/showthread.php?50679-Item-Guide&p=85562#post85562
Runic Item Guide here:
http://ggnbb.glu.com/showthread.php?47298-Guide-to-new-Runic-items
DPH, Hero & Party level Guide
http://ggnbb.glu.com/showthread.php?53269-DPS-Hero-amp-Party-level-Guide
Runic item capabilities List ( By rewand )
https://docs.google.com/spreadsheet/ccc?key=0Aon0kRu72Uj7dEtVUWVRQ0Nsd2FteUJqYUlrVkN1V0E&usp=sharing
You can also please submit a Customer Care ticket here: http://glumobile.custhelp.com/app/ask
Please be sure to document the device you are using and how this issue occurred, thanks!