Lost accout

Rlockout2018

I started the event Friday played a few games then wasn't able too play any more. Every time I tried to the game would take my energy and gives me the 5 gloves but won't start a game.  I cleared the data and logged back in and still nothing. So I tried to uninstall the app and now it won't let me sign in. I keep getting a message that says I can't play on this device please login on the original device. This is the only phone I have ever had this app on.

Customer Care would not respond to my question and right before I uninstalled I had a VIP hot line show up. Now I'm having to starting over? I was level 3 gold with Aaron Judge level 10 Gold

Rlockout2018

They fixed it and restored my account