I've completed a task from the free deals panel but didn't get the gems after returning to the game. Is this normal?
How long should I wait before contacting support?
I contacted Tapjoy awhile ago about some offers and I emailed them a screenshot and they said granted me the gems, around 80 gems, but I still didn't recieve them, I contacted them again and they said they granted me the gems a 2nd time, and guess what, still haven't got them yet.
I contacted Tapjoy awhile ago about some offers and I emailed them a screenshot and they said granted me the gems, around 80 gems, but I still didn't recieve them, I contacted them again and they said they granted me the gems a 2nd time, and guess what, still haven't got them yet.
For real? That sucks! I completed a task worth 130 gems so it will be even more frustrating. How long it took them to get back to you? I didn't get a response from them yet...
Comments
Oh, and the free-deals panel gems are doled out by tapjoy so contact mobilehelp@tapjoy.com and not support@glu.com
Good thing I took a screenshot of the confirmation page! :eek:
For real? That sucks! I completed a task worth 130 gems so it will be even more frustrating. How long it took them to get back to you? I didn't get a response from them yet...