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Paid4.99$ but didn't get the weapon (ios)

top9027top9027 Registered Users 1 Posts
I paid 4.99$ but I didn't got the weapon ,gold and money. It shown that blocked, I have to enable restriction in-app purchase but I always enable. How can i do credit card already collect me 4.99$?

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    FrancisFrancis Registered Users, Moderators 591 Posts
    Hi Top9027,

    Did you submit a ticket to our Customer Care team? You can do it from this page: https://glumobile.helpshift.com/a/dino-hunter-deadly-shores/.

    It is a good idea to provide device information and iOS version. Also make sure your iTunes account has the correct payment information and that no flags are raised from iTunes.

    Thank you.
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