So disappointing!
SushiRoll
Registered Users 4 Posts
in Dino Hunter
Hello there
I played this for about 3 or 4 days from now and i have no problem on this game. But when i run out of energy i logout on my Facebook account and wait 2hours to refill my energy. And i login and when i started to play it directly go to the tutorial where you kill the first dinosaur. It's weird so i kill it and when i go to the main menu i was shocked! My Profile is deleted and wipe out, my level rollback to LVL1 my money, my guns, my glu gold is lost! So i logout again go back to the game and it's just the same! MY LEVEL IS 17 I HAVE 42 GLU GOLD AND MY money is 15k (It's actually 65k i spent on upgrades when my profile is not yet deleted) SO FIX IT AND RETRIEVE MY LOST PROFILE I'M BEGGING YOU GLU!
It's so disappointing and sad.
I played this for about 3 or 4 days from now and i have no problem on this game. But when i run out of energy i logout on my Facebook account and wait 2hours to refill my energy. And i login and when i started to play it directly go to the tutorial where you kill the first dinosaur. It's weird so i kill it and when i go to the main menu i was shocked! My Profile is deleted and wipe out, my level rollback to LVL1 my money, my guns, my glu gold is lost! So i logout again go back to the game and it's just the same! MY LEVEL IS 17 I HAVE 42 GLU GOLD AND MY money is 15k (It's actually 65k i spent on upgrades when my profile is not yet deleted) SO FIX IT AND RETRIEVE MY LOST PROFILE I'M BEGGING YOU GLU!
It's so disappointing and sad.
0
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Hey....if so that ....please submit your care ticket to Glu....
I'm sorry to hear that you are experiencing this issue.
Please submit a ticket to our Customer Care Team by sending us an email that includes your device information, the game name where you need help and a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem.
For iOS, facebook and general support: support@glu.com
For Android support: androidsupport@glu.com
Please be aware that it may take up to 48 hours for a response.
Thank you again,
- Popcorn