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Bill1957
Registered Users 972 Posts
in Dino Hunter
Here is my latest reply. Putting the blame on Glu.
Hi Bill,
Thank you for emailing us here at TrialPay. I apologize for the difficulties you have encountered.
It appears there was a technical issue with the delivery of credit to your account. The Glu Games team is aware of this issue and working on it. As soon as the fix is made, we will ensure that the missing credit will be credited to your account. In the meantime, while completing any new offer, we request you to remain logged in to the game or keep the game open until the reward is received.
I sincerely apologize for any inconvenience you may experience due to the delay. Please let us know if there is anything else we can assist you with in the meantime.
Regards,
Adam
TrialPay Customer Support
I signed up for the yahoo fantasy football. I made a team in a league. I did not get my reward. Where is it?
Hi Bill,
Thank you for emailing us here at TrialPay. I apologize for the difficulties you have encountered.
It appears there was a technical issue with the delivery of credit to your account. The Glu Games team is aware of this issue and working on it. As soon as the fix is made, we will ensure that the missing credit will be credited to your account. In the meantime, while completing any new offer, we request you to remain logged in to the game or keep the game open until the reward is received.
I sincerely apologize for any inconvenience you may experience due to the delay. Please let us know if there is anything else we can assist you with in the meantime.
Regards,
Adam
TrialPay Customer Support
I signed up for the yahoo fantasy football. I made a team in a league. I did not get my reward. Where is it?
:cool:IPhone 6:cool:
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Comments
Have they ever come through with the gold? At least with Tapjoy all I have to do is send them a screenshot and I get the gold. Trial play is really bad.
It really isn't but I love football and gave it a try. Me bad.
I do get the gold occasionally. But once trialpay verifies I did the offer they tell Glu to send the gold. And that is where the problem happens. Somehow Glu can't send the gold to me. And hat is when I get that letter. Glu has promised to delivery the gold once hey fix their technical problems.
I only spend about 10 minutes a day on the gold offers. Which gets me about 30 gold a day.
I guess I won't do any more offers until either trial play or Glu gets their **** together.
I guess p o o p is not on the approved word list.
That could be a long wait. I haven't seen any improvement on the offers paying out the gold since I started doing the offers. It almost seems like Glu or trialpay doesn't have any interest in fixing the offer page.
Thank you for using TrialPay and for taking the time to email us.
After reviewing your customer log, it appears our system was unable to track the successful completion of the Back to School and CVS Sweepstakes offer you attempted to complete to receive free Gold.
Please note that in order to successfully complete this offer, you must first qualify and then complete the full survey/task before you will be credited. As customer eligibility is determined by the offer provider and not by TrialPay, we are unfortunately not able to credit you at this time. I sincerely apologize for any inconvenience this may cause for you. In order to avoid future tracking issues, please be sure to provide current and accurate information.
Dear Bill,
Thank you for submitting the requested information. We have confirmed that you completed an offer, and your Gold will be delivered by Glu Games Inc (mobile) in the next few minutes.
Offer Completed: CVS Sweepstakes
Application: Dino Hunter - Gold - Offerwall
Currency: Gold
Thank you for your patience,
TrialPay Support Team
Check your spam folder. I have always got an answer within a day. And most of the time within 3 hours.