If you need help with Dino Hunter: Deadly Shores and you are using an Android device: the best way to contact us is within the game by tapping on the Customer Care button in your game options menu. This will display the knowledgebase in the game and give you an option in the upper right corner to contact us.
For iOS players: please submit a ticket to our Customer Care Team by visiting this page:
https://glumobile.helpshift.com/a/dino-hunter-deadly-shores/
You can read the knowledge-base articles then Click on the
CONTACT US button to send us a message. Please make sure you mention the platform (Apple or Android) and the device brand/model that you are using to play the game. It is best to add a detailed description of the problem. Please be very specific and provide the step by step information needed to replicate the problem.
Please be aware that it may take a few days for a response.
Comments
What device are you playing on?
https://glumobile.helpshift.com/a/dino-hunter-deadly-shores/?s=troubleshooting&f=clearing-the-cache-for-facebook-users
If that doesn't work then you might be out of luck. They don't seem to be very interested in their facebook customers.
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