Stuck in tourney mode 2014 version

Fatman14Fatman14 New MemberRegistered Users, Member 8 Posts
Started a 200 gold tourney in 2014 version and the tourney will not start or disappear. It is frozen and I cannot play it nor override it.

Any suggestions

Comments

  • StarCatStarCat Experienced Member Registered Users 269 Posts
    Uninstall and reinstall the app?
  • Fatman14Fatman14 New Member Registered Users, Member 8 Posts
    Will that cause me to lose my current team,gold and money ????
  • thesheriff33thesheriff33 Experienced Member Registered Users 97 Posts
    Fatman14 wrote: »
    Will that cause me to lose my current team,gold and money ????

    If you saved your team with an Email, or by Facebook you can log back in and you'll be golden
  • St0n3St0n3 Glu Moderator Registered Users 96 Posts
    Fatman14 wrote: »
    Started a 200 gold tourney in 2014 version and the tourney will not start or disappear. It is frozen and I cannot play it nor override it.

    Any suggestions

    Send an in-game ticket from "Settings" and the customer care team will fix this issue for you.
  • Fatman14Fatman14 New Member Registered Users, Member 8 Posts
    I sent email to customer care 2 days ago and no response yet.
  • Fatman14Fatman14 New Member Registered Users, Member 8 Posts
    As a update I uninstalled and reinstalled but frozen tourney was still there.
  • thesheriff33thesheriff33 Experienced Member Registered Users 97 Posts
    I have the exact same problem right now. Did it ever resolve for you?
  • Fatman14Fatman14 New Member Registered Users, Member 8 Posts
    Support has ignored all my request to this problem for the last 10 days.
  • thesheriff33thesheriff33 Experienced Member Registered Users 97 Posts
    Sounds like something they'd do.....You would think when a mod comes online to tell you to fill out the ticket you'd get a response
  • ScottyCameronScottyCameron Experienced Member Registered Users 188 Posts
    Same thing happened to me like 10 days ago. Still stuck.. Deleted..reinstalled...still no fix. Ticket has been in for 9 days :(
  • Soxfanintx69Soxfanintx69 New Member Registered Users 24 Posts
    I'm having the exact same issue! And Puig is going to be available. I need my tournaments back! Anyone had any luck??
  • thesheriff33thesheriff33 Experienced Member Registered Users 97 Posts
    Unfortunately not. I sent a ticket a week ago and don't expect it responded to for another 2 weeks at least. Looks like Puig will not make the team. (You lucked out Gomez)
  • Fatman14Fatman14 New Member Registered Users, Member 8 Posts
    I sent ticket on 4/23 about this problem and still no reply back.
Sign In or Register to comment.