Anyone having issues opening app?

ZombieNation108 · July 2016

I'm getting a bunch of "Network Error" and "Opps we had to restart" messages?

Anyone else having problems?

I know there's always some issues when an app update gets pushed, do you think there is something wrong with Tournament event?

Imperialstouts · July 2016

Same here. Either an app issue or a network outage. Pray for us all

drdevo · July 2016

Same here. Wonderful stuff. Was connected for about 3 minutes... couldn't go to pages like clubs

Tanman19az · July 2016

me too! This sucks! I wonder what GLU is doing now? Surely they lost a lot of players to pokemon go so there shouldn't be a bandwidth issue

FiestaRed · July 2016

I am having the exact same problems

gNarNar · July 2016

Yeah this sucks!!! Why don't you test the update before you update the game?

Imperialstouts · July 2016

Just call it a 1000-way tie and giv V everyone gold club boxes and the accolade.

OnDeck · July 2016

ZombieNation108 wrote: »

I'm getting a bunch of "Network Error" and "Opps we had to restart" messages?

Anyone else having problems?

I know there's always some issues when an app update gets pushed, do you think there is something wrong with Tournament event?

Mr. Redtrunk said to submit a ticket via the app customer service.

gNarNar · July 2016

Well if the app doesn't work how do you do that?

Jmh · July 2016

This is insane. Glu does crazy things these days.

dixon6 · July 2016

All my accounts are good. I heard it's only hacked accounts getting locked out.

CHEATERS ALL IN THIS THREAD

Jmh · July 2016

This one is crazy. Fuhk you and go to hell. You azz hole.

dmanmont · July 2016

Same issue for me as well.

dixon6 · July 2016

dixon6 wrote: »

All my accounts are good. I heard it's only hacked accounts getting locked out.

CHEATERS ALL IN THIS THREAD

Just posting this up again to get the Info out.

JMH will you join my club. We're recruiting right now...??

Apexalphamale · July 2016

Jmh wrote: »

This is insane. Glu does crazy things these days.

Same here playing in NEW YORK can't get in for more than 30 seconds

ZombieNation108 · July 2016

dixon6 wrote: »

Just posting this up again to get the Info out.

JMH will you join my club. We're recruiting right now...??

No cheating here buddy, get the facts straight before you post.

deerhunter716 · July 2016

Was playing fine all day. Update to new version and network error every time...

ZombieNation108 · July 2016

It's obviously an app issue. Cause after the game updated last night everything worked fine and it worked fine all morning until the event started. An event by the way that is worthless IMO. There's a problem with the update that needs fixed or the server is down.

Vikings · July 2016

Still can't get the app to run, it restarts ok until I actually click on tournaments and then it fails again. Are they working on this?

ZombieNation108 · July 2016

I sent an email through the app store. If you go the the Tap app, there's a link at the bottom to send an email. I was also able to get the app to stay open long enough to submit a ticket through the customer service tab in the game. Haven't received anything back as of now

gNarNar · July 2016

Everyone is posting or changing their reviews in the Google play store to 1-star because of this.

Vikings · July 2016

I've managed to play and win 2 tournament games today, which put my club in 3rd place, clearly no one is able to play.

Whorndawgs · July 2016

I got a message on my tablet that said "app won't play while Google play is updating" maybe this isn't GLU for a change

redtrunk · July 2016

Hey everyone,
We are aware of login issues that are currently occurring. The team is hard at work to resolve these problems! Sit tight - we hope to have everything up and running again very shortly.

JASONWFRITTS · July 2016

Might want to put a little more pep in your step to resolve this. People getting upset and deleting the app.

R0yhobbs · July 2016

Redtrunk where would I need to go to fill out a ticket as I was able to play a few games however it would get to the ice pack screen and I would buy it and then to the boost screen and I would buy it then the app would need to restart. So far I had to buy 3 extra ice packs and 4 extra of the +4 boost. Just to play 1 tournament above what I would have normally bought to play each game. In total I had to spend 500 extra gold. I'm not going to play anymore until the issues get fixed. I can provide whatever is needed to have this looked into.

OnDeck · July 2016

Really not sure what is the issue? My Robots are in 1st place with over 200K points.

Bartolo Bombsquad · July 2016

OnDeck wrote: »

Really not sure what is the issue? My Robots are in 1st place with over 200K points.

So comforting to hear that you son has avoided these technical troubles.

JASONWFRITTS · July 2016

Robots is probably run by Glu. Would make a lot of sense.

np23 · July 2016

OnDeck wrote: »

Really not sure what is the issue? My Robots are in 1st place with over 200K points.

Oh thank God the Robots are ok. Nothing to see here, folks.

redtrunk · July 2016

JASONWFRITTS wrote: »

Might want to put a little more pep in your step to resolve this. People getting upset and deleting the app.

It is priority number one! That and the draft pick issue are being thoroughly investigated.

R0yhobbs wrote: »

Redtrunk where would I need to go to fill out a ticket as I was able to play a few games however it would get to the ice pack screen and I would buy it and then to the boost screen and I would buy it then the app would need to restart. So far I had to buy 3 extra ice packs and 4 extra of the +4 boost. Just to play 1 tournament above what I would have normally bought to play each game. In total I had to spend 500 extra gold. I'm not going to play anymore until the issues get fixed. I can provide whatever is needed to have this looked into.

To file a ticket you can go to the Settings menu in-game. From there, there's a button that says "Customer Care - Help!" where you'll be able to get assistance.

Anyone having issues opening app?

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