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Save Your Progress

SplandmanSplandman Registered Users, Member 21 Posts
I may be the only one on here dumb enough to not login and save progress but I thought I would post this anyway. I played the game for 5 or 6 months, made numerous buys of gold. I had over 4000 wins and had reached all of the achievements except for the ones labeled "impossible."

I got a new phone last Saturday and when I tried to get on the game I could not link to my team. I have an android and tried logging in through Facebook and Google, nothing. My Google Play Games shows all my purchases but I still can't get the game to recognize me. After looking through the FAQ's on this website it appears I may have never actually logged in. Not sure why there would not be a warning about that once you start to spend money.

I have tried to contact Glu through the game and on here. A moderator responded here but just to say if I had submitted a ticket they would try to help. Tomorrow is a week and no response. Anyway, make sure you save your game if haven't already done so. No way am I starting over, so I guess mine is done.

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    dixon6dixon6 Registered Users 160 Posts
    If you still have the old phone, sign in with Google+ or Facebook. It will save your game. Then sign in with the same log in n details on your new phone and you'll be right where you left off.
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    SplandmanSplandman Registered Users, Member 21 Posts
    dixon6 wrote: »
    If you still have the old phone, sign in with Google+ or Facebook. It will save your game. Then sign in with the same log in n details on your new phone and you'll be right where you left off.

    Unfortunately I traded the old Android in when I bought my new one.
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    LCA11563LCA11563 Registered Users, Member 64 Posts
    I'm linked through Facebook, but never sign in, i just go to app on phone, should I be doing something different?
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    SplandmanSplandman Registered Users, Member 21 Posts
    LCA11563 wrote: »
    I'm linked through Facebook, but never sign in, i just go to app on phone, should I be doing something different?

    I thought I was signing in each time but I guess that was just my Google Play Games. I think it's a little confusing. If I were you I would sign in. Even though I have not received any help, so I am not positive what happened, I found this on a GLU support page and think it may explain what happened. I think it's ridiculous that once you start to spend money some sort of warning isn't given explaining this.


    [h=2]TO AVOID LOSS OF PROGRESS, SAVE YOUR GAME ONLINE![/h] It is not recommended to uninstall; However we understand that sometimes you have to upgrade your device or replace it.
    TO AVOID LOSS OF PROGRESS, SAVE YOUR GAME ONLINE!
    Playing the game solely on your local device is possible, but not recommended. because the program data is erased from your device, your progress will be gone with no way to recover it You should definitely choose a method of saving your progress online, where it will be safe from deletion.
    USE SOCIAL MEDIA TO SAVE YOUR GAME
    IOS users may choose between saving on Glu's servers using their email address as a login, or by linking the game to their Facebook account.

    Android users may choose to use either their Google+ login, or their Facebook account.


    One and only one social media can be used at a time. For example If you switch from an "email login" to a "Facebook login" then you will be starting a brand new team when you make the switch. Your current team is being saved on the social media you have selected when you started playing the game.
    Please note that if you did not select any social media then the game is local to your device and is not being saved online. If the game is uninstalled from the device all progress will be lost, this is why it is highly recommended to select a social media for your online save. Glu cannot recover games lost in this manner.

    If you try to play on more than one device using the same login, you may run into sync problems. For this reason it is not recommended to play on more than one device.
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