I've read many posts about folks being accused of cheating and complaints about Glu's lack of response. Here's my take...
I wouldn't go as far as say people cheated...but I would say they "exploited loopholes in the game". Any advanced players have "jumped in and out of clubs" for win streak protection. Is that cheating? No...I do this myself regularly and consider it a "loophole" in the game.
This isn't an Android vs. IOS issue. I know both Android and IOS users that have exploited loopholes for extra gold. Although, whatever your preference for operating system, the Android loophole was more lucrative.
This is a bit different from win streak protection. By exploiting the gold loopholes, you were able to build incredible teams of legends. Exploiting the win streak protection meant you could just extend a streak another game and potentially get a prime player.
If I knew about them, would I have used the loopholes and saved real money? Hell yes...in a heartbeat. If I knew that at some point in the future, my team built through real money could never compete against those teams exploiting the loopholes. It is like the age of steroids in real baseball...if you weren't juicing, you could never compete for the home run title.
The real issue is what do we do now...those of use who spent real money and can no longer compete? I don't see Glu remedying this for us...because they can't even get the rewards for last weekend straight. And rather than *****ing and accusing others of cheating, I would suggest you be proactive. Here is what I suggest and what I'm doing...
-Ask for your money back from Apple. I've done this already and it's in process...not sure whether it will go through. If they don't respond favorably, write a letter to the President of Apple and I assure you, this will get a response. I know a couple of users that are already expecting big refunds from Apple.
-Write Glu a customer service request from within the App expressing your frustration. I assume they'll respond with a boilerplate response...but at some point, if enough folks do this, it could have an impact.
-Rate the APP with one star and write a horrible review at the APP store.
-Don't spend another dime on the APP until you are satisfied.
I think the game is a blast and some of the social elements they built this year were quite brilliant. But they need to do better by their customers. Although my tone is even in this email...I am very, very disappointed with the App and Glu.
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For Glu, anyone that didn't exploit free gold has no incentive to spend another dollar on this game as getting better players will simply mean auto promotions and the. competing against "artificially" created teams in higher brackets. Seriously...what would be he point?
And for the guys that took advantage of the massive Glu mistake in allowing the only really important resource (gold) to be taken freely via a glitch, the "buzz" has worn off. Now going back to a world where gold is earned or paid for is impossible. I think we will see a ton of these players leave the game as well.
Just frustrating to all of us who have built good teams (not great) by bracket hunting, finding great teammates, coordinating attacks, and winning (and losing) our share of Primes along the way.
The only thing probably keeping us all playing at this point is that "sense of team" with the clubs we are in and not wanting to let it end...as corny as that sounds for a **** app game.
I agree with you BigWillie. The only reason I'm playing today is I've met some really cool folks in the game. That is a bit corny...sticking around for the virtual friendships. But it's true.
Here's why I think Glu hasn't acted on this. Something they have going for them (which they certainly know) is it takes quite some time to get to the point we find ourselves. Most players never make it this far. So, from their perspective, we are a very small minority. Why would they spend time or money helping a small subset of their customers? Obviously, we know it's the right thing to do anyway.
For anyone taking action on this...one last thought..."The squeaky wheel gets the grease". I've seen it time and time...if you want action, you need to take action...loudly.
I received rewards for 2 of my 4 teams so far. I imagine Redtrunk may take the weekend off and start back up Monday. I also received $80 back from Apple.
I too enjoy this game and hope TSB '17 will level the playing field.
Ill still be playing though.
Heard from Apple that my purchases will be refunded.
So...I should rename this thread "Instead of Complaining...Do Something About it".