Lost account

Brewhagen · August 2016

I contacted customer support thru the game and told me to give them my old account and new account names. I did this last Friday and have not heard a thing since. My old account is brewhagen and the learn to play team is toughstars26302.

Jessica19 · August 2016

I've been trying to contact them almost daily and haven't heard anything since the automated response on August 21st, clearly ignoring us...

Brewhagen · August 2016

So far nothing. Let me know if it gets solved for you. I've tried everything so far.

dixon6 · August 2016

There was 1 guy in our club that got his team back a couple days ago, hopefully they're still trying to help everyone else out.
He sent the request the day the servers went down though, so might of been at the top of their list.

Brewhagen · August 2016

Did he have a login? It would be comforting if he didn't cuz I don't think I had one since I tried all possible emails. I think that's why it's taking so long.

dixon6 · August 2016

He didn't, he lost his team because he never logged in.

Brewhagen · August 2016

Bump. Still no team

Bluebirds8121 · August 2016

They put back my account

ceebass13 · August 2016

I still cannot get a response. This is ridiculous

uneekstructure · August 2016

I got my account back as well. But it took 2 e-mails every day for 14 days and then they helped me.

Brewhagen · August 2016

I'll try doing that. I tried every form of communication and nothing is done yet after 10 days so far.

Brewhagen · August 2016

Bump til I get my team back.

ceebass13 · August 2016

Same problem for me Brewhagen

zerohero99 · August 2016

windycity wrote: »

I got my account back as well. But it took 2 e-mails every day for 14 days and then they helped me.

Why'd you get banned lol?

dixon6 · August 2016

zerohero99 wrote: »

Why'd you get banned lol?

This is from when the servers crashed, and anyone that didn't login to save their account/team, got removed from their device, making them start over... Not talking about jailed accounts.

Brewhagen · August 2016

I have been messaging back and forth with a guy named Kae in game. But still no account recovered yet.

Brewhagen · September 2016

Bumped again...

uneekstructure · September 2016

Kae is the same guy who helped me get my account back. Best time to e-mail him back is like 11 p.m central time. He usually responds between 11.30 p.m and 1.00 a.m odd hours I know. Like I said it took roughly 14-18 days to finally get it worked out. Some times 3 days went by with no response keep sending him mail daily....

Brewhagen · September 2016

Thanks windycity. It usually 7 days when I hear back from him so he only repo des 3 times so far. Same thing everytime

Brewhagen · September 2016

Bumped again.

rasin · September 2016

They can get someone out of jail but ca't get back your missing account so what gives?

Brewhagen · September 2016

Not sure. Kae is saying he's waiting on a response from the developing team.

Brewhagen · September 2016

Latest update from glu but still didn't work.

Thank you so much for waiting, Brewhagen.

We have successfully recovered your team. Please check and confirm that you're now able to access it.

Awaiting for your response.

Brewhagen · September 2016

No reply in 5 days

Brewhagen · September 2016

Wow this sucks.

Jessica19 · September 2016

I finally got mine back last week, took like 2-3 weeks, hang tight

lvchuggers · September 2016

anyone know why when i try to log in with facebook i keep getting a Network Error message

Lost account

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