Towards the end of the HR derby last night I was unable to get matched with anyone. Then when I went into my clubs tab and member participation it listed me as the only member in my club and that I had only contributed 70,000 points when I had earned a lot more than that. The club shop was also unavailable. By looking at some of the other posts it looks like I may have been put in "glu jail"?
During the hr event I was using slugger cev that I had won in the hr event, and mostly playing the 2k and 5k matches. I won a lot, and I lost a lot, but was winning more games than I was losing. Can someone explain to me why this is a cause to be put in “glu jail” and not be able to play the hr derby anymore or participate in club events? What triggers being put in “glu jail.”
Anyways, so what I did last night is report the problem to customer service in the game and pm the admin in this forum and the new forum to "blue leopard". Have I gotten a response or my account unlocked? If you guessed "well yes they want you to keep playing and spending money," you would be incorrect. Still no response yet, still unable to play the game. First time my club has ever gotten the silver winstreak protection and I have not been able to take advantage and use.
Anyways, I think everyone should be aware of this issue before they spend money on gold in this game. If you spend money on gold and start to win more than you lose, you will be banned from playing, and the money you spent will have been for nothing.
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From what you are saying, you're still able to log in, but aren't able to join your club, correct? Are you able to join any other club at all?
Sorry you've experienced it, I know it's a pain, but gaming developers are usually quick to fix these types of things when they are finally made aware by forum moderators / Social Media Liaisons.