Got a similar issue for performing the same action. Can't donate, and it's not showing the loyalty shop. Participating in team events does not show my progress for my team. Team name Antiprojektz, hoping this gets fixed with the next update.
If you're on 1.0.1, the biggest things the patch fixed are with the Club Level Up Features, and the bug on the homescreen that allowed users to overlevel their players.
For the Club Level Up stuff, if you leveled up your clubs prior to the update, you retroactively pick up rewards you missed out on, but from here on out with each level up, you'll get the rewards. There will sometimes be cases where you won't get them right away, but after you play a few games and/or reboot the app, you'll get them.
I upgraded a player to level 10 and the popup appeared to evolve player to gold while i am still in silver (skilled) league. Since then I have been barred from donating helmets, balls, and gloves to gain loyalty points. Also when attempting to access the loyalty rewards store it displays the message "shop is currently unavailable" when other players in the club can still access it. My team name is bigdoinkers and I am playing on the newest version of iOS.
Hi Glu Team!
I have had exactly the same problem as the above since Wednesday when I upgraded Bryce Harper per the prompt. That happened on the last update but I have since updated to the newest version of iOS and still having the issue. My team name is Bermanez. I love the game and have already spent $100 and would greatly appreciate your help here as soon as possible. Also, since that upgrade I have been matched with players significantly over my level, like 90% better.
Comments
This should keep this issue from happening and should allow for customer service to work faster with the tickets they've already received.
For the Club Level Up stuff, if you leveled up your clubs prior to the update, you retroactively pick up rewards you missed out on, but from here on out with each level up, you'll get the rewards. There will sometimes be cases where you won't get them right away, but after you play a few games and/or reboot the app, you'll get them.
I have had exactly the same problem as the above since Wednesday when I upgraded Bryce Harper per the prompt. That happened on the last update but I have since updated to the newest version of iOS and still having the issue. My team name is Bermanez. I love the game and have already spent $100 and would greatly appreciate your help here as soon as possible. Also, since that upgrade I have been matched with players significantly over my level, like 90% better.
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