I'm sorry to hear that you're having issues in loading the game.
Before we do anything else, please don't uninstall the game. Here are the
things that you can do to try to fix this issue:
1. Make sure that the internet connection is great. Using a strong Wi-Fi
connection is recommended rather than a 3G or 4G network.
2. Make sure there's enough free space (at least 2 GB to 2.5 GB) on your
device storage and RAM for the game's caching purposes.
3. Please close the game, and all the other apps running in the background.
4. If that doesn't help, then turn off your device for a minute, and then
turn it on. Not only will this refresh the game's connection, but also all
the game's content.
If you have other questions or concerns, please do not hesitate to reach out
to let us know. Have a good one!
Regards,
Jose
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Comments
I understand that you're having trouble playing the game.
Please try rebooting your device a few times.
Reinstalling can also help as long as you can log in afterwards.
NO MORE IN APP PURCHASES FOR ME! I'M OVER MY OCD TO IMPROVE A TEAM I CAN'T PLAY.