I had some issues with the app not responding so I uninstalled and reinstalled the app, and when I went to recover my team by logging into Facebook the game would not link to Facebook so I lost access to my team, especially frustrating when I had the special player for the walk off event today (Ozuna). I put in a ticket shortly after but have yet to receive a response.
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I am anticipating the same thing that happened to you happening to me. Do you back up your device to a storage or cloud?
I had to uninstall again, install the Facebook app, login to my Facebook account on the app (using your browser doesn't work), reinstall TSB18, THEN use the Facebook link button in the settings menu of TSB18.
Hope that makes sense and helps. I missed 2 weekend events because of that, and got kicked from my club. They had no idea why I was gone, and I couldn't contact anyone. It was a hassle!