Glu Communities
Forums Home› More Games Forums!› Tap Sports Baseball 2017› Play Ball!› Tap Sports Baseball Discussion
Options

Customer service seems better?

newfynewfy Registered Users, Member 416 Posts
in Tap Sports Baseball Discussion
i here a lot of negative feed back on customer service with this game.  So I wanna say I had good experiences with cs in mlb 18.   I was a negative person as well in mlb 17.  Had long wait times, generated messages that helped with nothing!!!

now in 18, I have a different opinion. I have sent 5 tickets so far,  4 were answered within 24 hours time,  and the answer was good, and helpful. Once took 2 days, but again it was helpful.   So all my questions/issues were fixed or answered,  so what more can I ask for!!   So good work cs!!!  

Comments

  • Options
    BooYah2BooYah2 Registered Users, Member 7 Posts
    Yeah they have been getting better it seems. Good luck tapping bud!
  • Options
    ASSAULTNBATTERY2ASSAULTNBATTERY2 Registered Users, Member 3 Posts
    I’ve experienced the opposite. I’m VIP and customer care has gotten worse over the past two weeks. Juan has been non-responsive on the Bellinger problem. He does not read what I write.
  • Options
    JakeFromStFarmJakeFromStFarm Registered Users, Member 41 Posts
    Its been hit or miss.  Just like any other business there are good and bad employees. Sometimes you are better off closing out a ticket and resubmitting another
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.

Sign In Register

Categories