when a customer has a bad experience because they spent money for gold and that gold was used and wasted, don’t tell the customer there is nothing you can do. I spent 1,000 gold on Monday during the walk-off event. I had several issues with the game freezing, just like it has since the update last week. It froze mid-pitch a lot and there was no way to time up the pitch. When some one loses $10 worth of gold because the game messed up, that doesn’t fall on the customer, but the game itself. That should be refunded. Ive never asked for a refund before and I’ve seen others in my club get refunds
Comments
is there a different system used for spending gold earnt as to gold brought ??? ive found if i earn it through offers or vids my prize is usually crap , but if i buy a pack then spend it usually i get better players ?? maybe a change to rewards , say silver bars for vids so a prime draft would be 500 gold or 750 silver and then have better chances of scoring top players ?????