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Starting a new ticket

nadeezynadeezy Registered Users, Member 77 Posts
in General TSB Discussion
I'm trying to let customer care know about bugs and problems I have had. Is there anyway to start a new ticket so I don't put 3 or 4 problems in the same chat

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    HoumyHoumy Registered Users, Member 3,889 Posts
    Not until that ticket is marked as closed by CS
    "Get ready for some NFTs" - VIP NEWSLETTER ca. 2022


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    DFBBDFBB Registered Users, Moderators, Member, Moderator 6,602 Posts
    Houmy said:

    Not until that ticket is marked as closed by CS

    I've had to request an agent close a ticket because I had more important issues to address. It's unfortunate.
    If you're not having fun, you're losing.
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    newfynewfy Registered Users, Member 416 Posts
    I had good agent, and he left ticket open, I sent like 4 different topics, he answered all of them pretty quickly. 
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