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Still locked out since Thursday
extremesharks5334
Registered Users, Member 15 Posts
even though I have had Customer Service say my account is unlocked twice, I still am locked out. It says invalid name password and when I try to reset password the email never comes. I’m starting to think I will never be back
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Comments
Ultimately I had to give GLU a new email that has never been associated with another account to link with my current account. They supplied a default password and then I was able to get back in.
The whole process took about 5 days to fix. Hang in there but they should be able to get you back up. I was disappointed not to be credited for missed club rewards, investment/stadium gold, and some of the '7 days of awesome' global gifts but what can you do.