Rumor has It...The Higher Ups at Glu aren't Pleased

bravesfanlabravesfanla Registered Users, Member 249 Posts

Take it for what it's worth.

There has been recent movement suggesting Glu's highest ranking individuals are not pleased with TSB18's returns. The question remains: "Will they do anything about it?'

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  • bravesfanlabravesfanla Registered Users, Member 249 Posts
    Apparently, the months leading up to playoff season have not returned as much dividends as the same period last year. Stay tuned.
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  • HaraycarayHaraycaray Registered Users, Member 910 Posts
    Maybe if new players weren’t nearly impossible to acquire, most would be more inclined to spend money and time. The only reason I got on last night was to get the Knoblauch box. 
  • nym5fannym5fan Registered Users, Member 767 Posts
    They should look at forums if they want to know what to change. It is all right here for them. 
    From Wentz he came, he shall be returned!
  • nym5fannym5fan Registered Users, Member 767 Posts
    We are doing their jobs for them... they just need to listen! lol
    From Wentz he came, he shall be returned!
  • bravesfanlabravesfanla Registered Users, Member 249 Posts
    They could easily pull the plug on this game and still turn tremendous profit quarter-after-quarter. Obviously, there would be a decline in sales, but there would also be a decrease in expenditures. If you guys think Glu puts as much emphasis on TSB as it does on its other games, you're delusional. They're currently "pushing TSB" a little harder than they typically do. Their Kardashian and Taylor Swift games come before TSB. As do Deer Hunter, and their design and cooking games,
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  • nym5fannym5fan Registered Users, Member 767 Posts
    There is no doubt other games Glu has makes them a ton of money and are higher priority. But if they want to fix TSB it can be done and all the answers are right here for them in Forums. 
    From Wentz he came, he shall be returned!
  • bravesfanlabravesfanla Registered Users, Member 249 Posts

    WE want TSB fixed. They seem to be concerned for a slight decline in sales.

    To us (the end users), the game needs some major fixes before we feel comfortable spending our money on it. To them (the developers), the game is struggling to yield the gains they expected.

    To us, it means something more than money. There's a sense of community we feel with one another on the forum, but mostly with the members of our clubs. Even the global chat has familiar names most of the time.

    To them, it's a business. The bottom line is their main concern.

    I can't imagine the amount of Glu employees that go home from work feeling soulless and rotten every day. If you've ever had a job that required you to theoretically screw people, you'll know what I mean. Day one, you're happy as can be. Feeling accomplished. Feeling like you're exactly where you belong. As time passes, you start to realize you're just one of many pawns in a corporate game. Eventually, your soul becomes entrenched in greed. And one day, after you've screwed yet another hard working customer over, you decide to regain control of your soul. Trust me, Glu employees aren't all sitting in cozy offices laughing it up all day. They are pawns after all.

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  • HaraycarayHaraycaray Registered Users, Member 910 Posts
    Has anyone had the “your video restarts aren’t working because of advertising partners” excuse? Because whenever I get that I go watch a gold video and they seem to work just fine. Lol 
  • BigpredfanBigpredfan New Member Registered Users 3,306 Posts
    My only comment on this is this right here

    typically when customers are happy, the higher-ups will be too
  • SandpipersSandpipers Registered Users, Member 1,327 Posts
    As has been said before, the game is easily fixed, if there's a will to do it. The "will" comes from the time tested strategy of keeping customers happy for the longer term.  Short term revenue strategies are also fairly obvious to implement that don't alienate your loyal customers. A simple cutting of prices can often double your sales.., and their regular pricing seriously needs adjusting. There are market segments within all users and money can be made from all of them, just not the same amounts. Bla bla bla...if you fix the decision makers, you will fix everything (well, along with the poor attitude and work culture that has been created).
    It's all done with mirrors
  • PdidsPdids Registered Users, Member 19 Posts
    edited September 2018
    Umm...hate to burst the bubble, August was their greatest month to date in stock gains. Which is what they care about. Over the quarter the sales rose to their highest levels ever. Hell, they are up in profit 48% over where they were a year ago on TSB during this last quarter. Those are incredible numbers for any business model. Whomever told you this is a **** moron and doesn't understand how to read business data, GLU is raking it in. Anyone who would care to look at the business report would know this.
  • PdidsPdids Registered Users, Member 19 Posts
    edited September 2018
    Also, the people who post on here threatening to leave for the last two months and have yet to do it. You just make me want to buy stock in this company, because you are obviously addicted. Same people, same complaints, different month, and you are all still here. That right there is investor gold. Oh, they are also partnered up with Disney and WWE now. Glu isn't going to change anything with numbers coming in like this.
  • MetsicansMetsicans Registered Users, Member 1,019 Posts

    @Pdids, it is hardly news that people are addicted to this game.  That is literally Glu's intent, it would be more shocking if people weren't addicted.   

    The interesting thing will be to see if the number of game downloads decreases next year, and what the user numbers look like 2 months into next season.  Then we'll know if anyone (including me) really quit.  I would assume most people who have paid or invested time into the 2018 game will continue to play until Glu relegates 2018 to the scrap heap. 

  • PdidsPdids Registered Users, Member 19 Posts
    edited September 2018
    @Metsicans I doubt anything will change regarding the numbers. What I have seen is an influx of kids spending money left and right, just as fast as they can make it. My whole club for months was in top 10 and they were all kids...from HS to College to young adults just throwing away entire paychecks a week. Once they picked up the T Swift game/social media platform they now have a database of millions to throw advertising at, for this game. They are literally 48% higher this quarter, than where they were last year in regards to sales/profit. Those are insane numbers. Can we say that Hackers are the reason the game is insanely priced and extremely hard this year? There isn't one business man out there that would see what happened last year and not want to stick it to the same people that took profits from him, if that includes everyone pays, then everyone pays.  I would say they lax it next year. Also, 80% of Glu is owned by corporations, they are seeing record profits from this model unfortunately, that doesn't make people upset. The problem people are having is that they dont understand they are just a replaceable number to Glu and their business model.
  • HoumyHoumy Registered Users, Member 3,828 Posts
    The one main reason GLU is trying to get more from us this year is also the fact that 2017 was the first year they got a full MLB license which costs them a good chunk of money I am guessing. They are trying to compensate for that  which is what a business should do if they want to thrive but they also need to keep it fair to their customers and until they find that balance there are going to be those that will cut back on the spending and some that will simply leave.
    "OOPS... WE NEED TO RESTART" - GLU ca. 2019


  • SandpipersSandpipers Registered Users, Member 1,327 Posts
    I agree with MLB licensing fees as a serious impetus for the strategies that have been implemented this year and I agree that there's a large segment of kids/young adults that are blowing entire paychecks on the game. If that were all that was to it, I don't think there would be as much alienation as there seems to be now. The other part of the story has been the frequent screw ups, the glitchy software, often the poor communication, often the poor attitude and treatment of customers with legitimate issues, and the simple dishonesty that occurs dealing with CS and by default the devs. There are many companies and in fact industries that have short term revenue goals to support short term stock value increases and therefore customer retention is not a priority, instead going after the perpetual new customer is the norm. The costs associated with such a strategy are not like they used to be with more traditional businesses and so it's much more appealing now. Quality control is done live instead of thorough pretesting... etc. So as much as the segment of us more "mature" players gets fed up, the kids/you adults will replace us - until there's another game in town. I hope I'm wrong, although I'm certainly not caring as much as I was before and am slipping away, even with shiny new players for the roster.
    It's all done with mirrors
  • miggyrisingmiggyrising Registered Users, Member 162 Posts
    I'm 1000% for GLU making mint off TSB. I want them to be wildly successful beyond all of their imaginations. In fact, I bet I could walk them through the process of turning this game from one that struggles to get 50,000 followers on Twitter to one that has 500,000 daily players. 

    And, I would be right there with the rest of the baseball community dropping money to make sure everyone at GLU could retire by the time they turned 40. 

    Unfortunately, GLU doesn't seem to be overly concerned with making money. As much as they try to extract from this game through crazy, get-rich-quick schemes that some crackpot developer is trying to push as their ticket to millions, they routinely forsake basic business sense that would probably net them billions in revenue. 

    Loot Boxes are my Exhibit A here. Walk Off is Exhibit B. Event Royale is my Exhibit C. 

    In GLU world, the odds on mystery boxes should be close to impossible, Walk Off should be even harder, and Event Royale should be a blitz event. All of these make no business sense. Imagine if McDonalds made their cheeseburger the most expensive menu on their item, charged even more for fries, and limited their drive through hours to 2 hours on a Saturday. 

    It doesn't really matter if every person who buys a Mystery Box gets a top prize. So what if they all get a Prime Player? Who cares if 25% get a Prime Player and 50% get a 360 Max? In fact, that would be significantly better. When users have bonus players in an event, they play more often and spend more money doing it. When they don't have bonus players, they play their free energy refreshes and wait for gifts. Only a few players draw dozens of boxes each looking for the player they want. And, some of those are probably cheating to get their gold. 

    If they bumped up their odds on Mystery Boxes so that the average person was reasonably certain they would at least get a low-level bonus player by only drawing a couple of times, many more people would go after those boxes. And, many more people would play much harder in the events. 

    Walk Off is the same. By making it nearly impossible for most people to beat, only the very top players use resources to keep the cycle going. Sure, a few players who are close to beating the tower once will probably hit the Gold Restart once or twice and try to boost. But, not many of them. I have an entire workup on how they should alter Walk Off Hero to maximize their profits while making it easier for the dedicated player to win. 

    Again, who really cares if 25% of the people who play Walk Off end up winning? This isn't a casino slot room in which the casino might go broke if too many people take home a prize. These are literally pixels. It doesn't cost them a penny more to have 100,000 people beat Walk Off compared to 25. 

    Event Royale is also indicative of a culture that doesn't really care too much about profits. Why would you compress that event into one day? It's clearly an event that should run throughout the entire week. Again, put massive rewards on it to give people a reason to play. Who cares if you give out a Legend Pick every single week? Those legends don't somehow cost more to issue than other players. And, if they do, you'd think you'd want to get them in the hands of many more people to help defray the additional cost. 

    As @Bigpredfan said, if the users are happy, the guys in the board room are going to be as well. Right now, it seems like the users know more about the issues with the game than the developers. And, the guys in the board room aren't even humbling themselves enough to ask the actual users what needs to change. 
  • bravesfanlabravesfanla Registered Users, Member 249 Posts
    @Pdids
    Those numbers aren’t correct.
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  • jpuck6190jpuck6190 Registered Users, Member 156 Posts
    @miggyrising 100% agree with you here. I spent over 4k to cycle my first slugfest and ill never do it again.. but i wouldnt think twice spending 1k a week over 4 weeks to get there 4 times. If you give me something realistic to pay for i have no issues. The second i felt i was getting cheated in this game i cut the cord. Just last week i was down 3 runs in WOH first hit 2 run homerun. Second hit solo homerun. Then 3 dinks to the pitcher to tie and eventually lose. So like an idiot i buy a restart. Immediately get 2 outs still down 3 runs. Proceed to single, then outfielder drops a ball, then immediately the first baseman drops the throw on a dinky groundout which would have been the last out and i end up tying. This is a prime example of the pay to play scenario. I hadnt spent gold at all and the first game after i do i get back to back errors to help me win? What a joke. Not that im upset at winning. But it only makes me more sure this game is so rigged theres nothing you can do to change your odds on anything.
  • bravesfanlabravesfanla Registered Users, Member 249 Posts
    @Pdids Do you work for Glu? Before you answer, remember this is a public forum for a publicly-traded company.
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  • EndpointEndpoint Registered Users, Member 64 Posts
    Wait so bumping the reward from 2.5 million to 30 million with only 3 hours left in the event isn't drawing people in like flies? You don't say....
  • HaraycarayHaraycaray Registered Users, Member 910 Posts
    edited September 2018
    anyone feel the 500 million tier is a little laughable? 
  • PdidsPdids Registered Users, Member 19 Posts
    edited September 2018
    Nope, don't work for them at all, just don't whine like a bunch of little kids when I don't get my way, from an app, on my phone, when I spend my money voluntarily. I can also read a business report that straight up contradicts your post. I also understand what large companies are doing to pull in new customers, which means they just don't care about you and maybe 100 or even a thousand, other people not playing. They are alienating fans and people who play it religiously but the nature of this business are your future clients, not the ones you have now. They have already sucked you boys in anyway. From the looks of the scores, people are still playing this game at a furious pace. @bravesfanla
  • buaya123buaya123 Registered Users, Member 106 Posts
    Glu is losing money, at least for last quarter, but somehow it is being plugged as a momentum buy. Hard to believe cos it is not exactly a start-up or up and comer. 
  • PdidsPdids Registered Users, Member 19 Posts
    edited September 2018
    Dude, they didn't lose money after the last quarter, they had the biggest gains to date. Go read a business report. Also boys @houmy, @bravesfanla...they just gave you a big ole middle finger with the new tier goals. They dont care and are spitting in your face daily and all of you can't do crap. Because, despite all of the whining and moaning and groaning, you cannot put the game down. The joke is on you, how you got addicted to a phone app is a whole other thing you dudes need to figure out.
  • PdidsPdids Registered Users, Member 19 Posts
    They are literally laughing at you guys with the new tier goals. Spend money or kick it on down the road, son. 
  • MetsicansMetsicans Registered Users, Member 1,019 Posts
    @Pdids, you need to chill man.  We get it, you think we're addicts.  Yet here you are posting on this board too....
  • HoumyHoumy Registered Users, Member 3,828 Posts
    @Pdids first of all anyone can google GLU and read the reports from MF and other sources and that wouldn't make them a financial genius. Their stocks did go up but they still recorded a net loss which was considerably less than last year's losses. There is a way to make a point and then there is your way. I don't know but sounds like a lot of whining and nagging to me for you having to read all of the posts that no one is forcing you to read.
    "OOPS... WE NEED TO RESTART" - GLU ca. 2019


  • buaya123buaya123 Registered Users, Member 106 Posts
    edited September 2018
    The most recent numbers are on the left...

  • bravesfanlabravesfanla Registered Users, Member 249 Posts
    edited September 2018

    @pdids

    The entire company's profits and losses is irrelevant to this topic. TSB's profits and losses are what I am mentioning. Care to show me otherwise? You know, because I'd hate to contradict myself again.

    As far as the image of Glu execs sitting in plush chairs laughing their way to the bank, you're delusional. There is a definite sense of panic.

    As far as us being phone-game addicts, that may hold true for a few people. Generalizing each of us as addicts is just clumsy posting. Be better.  

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