Black Friday Specials Backfire

Madswagoo · November 2018

With a strategy in mind I purchased the "Prime XP Gift Bundle" for 99.00 It gave everyone in my club 10k prime XPS but did not give me 80k as advertised. . .
It only gave me 10k which completely ruined my strategic planning for today's events not being able to upgrade. I put in a ticket but no response thus far. Backfired.

Mulderken · November 2018

Customer service may be on vacation, turned in ticket Saturday night, had response yesterday at 6am asking me to reply with details so I could get back in my account. Still no reply today

Feathers · November 2018

Try Apple if no response. May be able to get your money back

jpuck6190 · November 2018

Thats a big mistake. Im sure they will fix it. They can log in and see every move you have made. I accidentally dropped a legend player and they rewarded him back to me but they had to check and make sure i didnt spend the xp i received first. Customer service will be slow this week im sure but they should make it right.

Madswagoo · November 2018

Well happy to report they gave me the difference. Hope they fixed the issue so it doesn’t happen to anyone else.

Mulderken · November 2018

Madswagoo said:

Well happy to report they gave me the difference. Hope they fixed the issue so it doesn’t happen to anyone else.

Did u get a response from cs?

Madswagoo · November 2018

Yes they gave me the prime xps

Mulderken · November 2018

Takes me a matter of days to get e response

Black Friday Specials Backfire

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