Getting a new device

I am planning on getting a new device, and know that there's a policy in place regarding multiple teams on one device and only one device per team. Is there any way to transfer my team to the new device? I'm not going to start over, so I'd really hate to drop this game altogether.


  • HomicidalAppleHomicidalApple Registered Users, Member 17 Posts
    So I just did this about a month ago without even realizing I couldn’t just pull my account back up. I messaged support and they gave me my full account on my new device but told me it’s a one time thing, and explained how it’s one team on one device rule. So you should be able to message support about it but no guarantee that person will lend you the same courtesy I got 
  • KevoTheGiantKevoTheGiant Registered Users, Member 135 Posts
    Yes they explain it as a one time courtesy. I did it last year you may be able to get it once a year I’m not sure.
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