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Brandaloo

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  • Just wanted to give a quick update and make it public that Glu did eventually contact me via E-Mail and worked very hard to make sure that I was satisfied with the resolution. I got my team back and am grateful for whoever it was in Customer Service that worked with me on this. Thank you!
  • Thank you for the response. I have not received a single response for either of the tickets that I submitted. Like I mentioned above I got an Email asking me how the customer service went and I hadn't even received a single response. Can you or Francis E-Mail me so we can discuss this please? Brandaloo@msn.com Thank you…
  • Guess I need to realize that. Just ****ty. Wish there was something I could do. I mean most companies would try and reconcile with the customer when it was the companies mistake that caused the issue.
  • So today I FINALLY get a message from GLU. Guess what it said? "Please provide feedback. How happy were you with our service? I NEVER EVEN GOT A RESPONSE TO EITHER OF THE TICKETS I SUBMITTED! But now I finally get a reply and it's asking me to rate the service that I NEVER RECEIVED. I'm so disappointed. (I'm sorry for the…
  • So today I FINALLY get a message from GLU. Guess what it said? "Please provide feedback. How happy were you with our service? I NEVER EVEN GOT A RESPONSE TO EITHER OF THE TICKETS I SUBMITTED! But now I finally get a reply and it's asking me to rate the service that I NEVER RECEIVED. I'm so disappointed.
  • Thank you for the advice Jemic. I appreciate it!
  • Still haven't hear anything from GLU. I can't believe this happened.
  • Thank you so much for trying to help me with this. I read your post and got my hopes up. I open the player and go to start game. Trout lead off, then Cano and I'm thinking holy **** it worked, I have both those guys! Then Tulo comes up to bat who I also own and it says "Lay off the curve and crush the fastball." Bubble…
  • Yes Sir. It asked me to enter my password and I logged into Facebook but it didn't switch me back to my old account. I was logged in but still as if I was a brand new player.
  • Thank you guys for the kind words. I did try and login but I don't have an account. I tried the only email addresses I ever used though the "forgot password" link but no luck.
  • No, during the last reward offer Kershaw was the top prize if you spent 15K Gold. I played the 200 gold tournaments over and over while auto playing most of the games. If you win the tournament you will earn all 200 gold back. It's a good way to spend gold to get the top reward while also being able to get most of your…
  • I've been going for all players using the 200 Gold Tournament method. I've been auto-playing a bunch of the games and during that time the computer got 8 walks in a game. It was the last achievement I had left.
  • I did the same thing as you and got Kershaw. I autoplayed almost all of the games too. How can you tell what players you will be able to get during the next reward that hasn't started yet?
  • Can you give me a guesstimate on how many tournaments you had to win? I've been at it for a couple of weeks now and am running out of patience. I played enough tournaments to win Kershaw last week for $15K gold. I would guess I've almost spent that much again by now. Did you notice a pattern in the types of players you…
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