If they don’t give it to you, you have to contact customer support and they will review it, just need to send screenshots of you completing the offer
For every dollar you spend is 10 All-Star tickets, takes about 500-600 dollars to get to Level 9, there are levels past that but I don’t believe you can reap the rewards until VIP Status, because that’s the boat I’m in. You can also get All-Star tickets by progressing to Silver/Gold/and so on